Stayed for a couple nights in March, room was very clean, quiet and modern. Good location, across the street from the Muesum of Civilization. Breakfast buffet was great. Staff was excellent and very polite and professional. More

The rooms are clean, modern and comfortable. Had an amazing night sleep. Bathrooms are standard but not really lacking anything, just nothing special. The staff are all very polite and helpful. The women who serves in the lounge was really helpful. Loved her recommendation for the Onion rings. They were the best I have ever had! The Hotel is a... More

I stayed for one night. I may have been upgarded to a larger room, since I was quite surpised about the size. In keeping with true Starwood tradition, the layout was clean, modern, and comfortable. The quality of the bed and linens was excellent. I found Ottawa to be a bit expensive for hotels. This hotel was amongst the better... More

My husband and I stayed at the hotel with my family of three boys for a night. The hotel is well-appointed, clean, and the staff was friendly. The pool hours were inconvenient, so we didn't end up using it. There was a problem in the room with a shakey toilet (it moved when you sat down on it), and my... More

I stayed at this hotel with my family for 4 nights in February 2012. Our rooms, on the 7th floor, were clean and looked to have been recently updated. The location was great for us - across the street from the Museum of Civilization and one block from Jacques Cartier Park, where there were Winterlude activites. We like to walk... More

I've been to this hotel couple times in the past years and liked it. The service is very nice and the location perfect for me. Rencently I stayed in room with recent updates. The main one is the bathroom. They remove the bath to put a shower only, not too bad idea but the shower setup feel cheap. Also the... More

I stayed here for a week-long conference at the attached conference centre. The room was clean and comfortable and recently renovated. The closet space leaves a bit to be desired though. As far as location goes, it is right across from the museum of civilization however there are very few restaurants and no stores within walking distance. More

Positives: great value, good bed, very clean, great service, nice pool Negatives: while close to the museum of civilization, you will have bit of a walk over the bridge to the byword market, not many restaurants nearby, hotel breakfast buffet is pricey More

Chose this hotel for our hockey team. Turns out it was Winterlude as well. Location was ideal for our team. Rooms were clean, although renovations still needed to be done on the first few floors (and yet the room were the same price as the renovated rooms? not such a good thing). Pool great for the kids. Restaurant not bad... More