I stayed here on my way back to Alaska. I thought about staying at Fort Nelson Hotel again but I wanted to test out something new.
The staff proves to be very friendly and nice. I got a first floor room but I notices that they didn't put anyone over me so that was very nice as well. The room...
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This hotel is much bigger, quieter and cleaner that I would have ever expected. Considering how remote Fort Nelson is, and that the Alaska highway is the sole reason for traveling through this region, the accommodations were first rate! The check in was simple and took less than one minute. The rooms are quiet, probably due to the solid concrete...
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Thank you for taking the time to review your stay at the Woodlands Inn & Suites. We appreciate all the feedback that our guests may have about their experience at the hotel. ONE Restaurant is open for breakfast and dinner, however there are restaurants in the vicinity that do offer a variety of lunch items. Our staff is happy to...
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After a long drive from Whitehorse, we needed a bed to recharge our batteries. The room was appointed in the modern style with a tub/shower (although with a cheap shower head for such a nice place). We found the beds to be very comfortable with firm but soft tops. Outlets near the bed are always nice to charge electronics.
We...
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Thank you for taking a moment to review your stay at the Woodlands Inn & Suites. We are pleased to hear that you enjoyed your experience here at the hotel. Our staff is always pleased to help our guests with any requests they may have during their stay. We hope to have you stay with us upon your next visit...
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I stayed here for a couple of nights recently. When I have a multiple night hotel stay and go exploring after my first night, I expect the room to look just as I left it when I return with the following exceptions:
The bed should be made
The towels should be changed
Toiletries should be replaced
Tub/sink should be wiped...
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Thank you for you feedback regarding your stay at the Woodlands Inn & Suites. Based on your comments, it would perhaps seem there is something additional which was a concern and would encourage yourself to contact the hotel to discuss and resolve. Regarding our housekeeping standards for multiple night stays, after the first night you room would be checked and...
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I stayed at your hotel earlier this winter when I had a death in the family and had to fly 1000 miles to Fort Nelson. I was very impressed , the rooms were very clean and the food in One was most excellent. A beautiful hotel.
I was also pleased to get excellent service from the front desk staff, in...
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Thank you for you positive comment regarding your recent stay at the Woodlands Inn & Suites. We appreciate you feedback and will be sure to share this with our staff. I am please to hear our associates went out of their way to assist you, a standard of service all guest can anticipated receiving. Our housekeeping staff take great pride...
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I stayed at the Woodlands Inn and suites in Fort Nelson B.C.for ten days earlier this month. Upon arriving I knew I was at the right place to allow me to experience Fort Nelson in my style, Clean, comfortable and upper class. The owner and management ensured all of my needs were met by placing me in a mini suite...
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Thank you kindly for taking the time to review your stay at the Woodlands Inn & Suites. We appreciate all feedback that our guests may have regarding their experience at the hotel. Our staff will be pleased to hear that you enjoyed your time here at the Woodlands Inn & Suites, the service, amenities, housekeeping standards, food and beverage offerings...
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Staff were unpleasant and after arriving first and seeing other customers served, payed and departed before us was disappointing after waiting 50minutes for breakfast and our order was still not ready, we walked out. This was our second attempt after waiting 1 hour on our first experience. Will NEVER go back again!!
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Thank you for your immediate feedback from you experience at ONE restaurant. We are very concerned with the experience you had recently and will state that this is not our expectation or acceptable customer service level. Although I would like to ask you do give the ONE a try again in the future, I can understand you frustration and decision...
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I just returned home following a 4 day stay in your Inn...my 93 yr old mother, and sister, and I shared 2 adjoining rooms ( 104 & 106 )....this was our second stay within a year...we were greeted with such and kindness..I cannot express how much we enjoyed our stay..our rooms were very clean..our beds were very comfy...loved our coffee...
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Thank you for taking the time to review your stay at the Woodlands Inn. We are very pleased to hear that you very much enjoyed your experience here at the hotel. Our Inn in the only full service hotel in Fort Nelson, offering food and beverage accommodation along with banquet and meeting spaces if ever needed. We appreciate your kind...
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Friendly staff, clean rooms, inviting lobby filled with local info, large parking lot, lounge and great restaurant (with speedy service), good Internet.... and... Comfy beds.... I'll be back!
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Reviewed 1 March 2011
Thank you for reviewing your experience at the Woodlands Inn. We appreciate your kind words and are happy to hear that you enjoyed your stay with us. We look forward to having you stay with us again upon your next visit to Fort Nelson.
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I'm not an overly fussy person but the house keeping was sub par at best. The bedding in one of my beds was dirty on arrival. Each day when house keeping "cleaned" my room they would leave garbage, never replaced coffee or toiletries and one day I found an empty pop can that did not belong to me. I expressed...
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Thank you for taking the time to review your experience at the Woodlands Inn. We are sorry to hear that you did not enjoy your stay this time. Our housekeeping standards are usually always above par, however this issue has been addressed with our housekeepers and rectified. We hope to have you stay with us again upon your next visit...
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