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All 21 Surrey hotels »

Sandman Suites Surrey-Guildford

3.0 of 5
151 A St 10608, Surrey, British Columbia V3R1J8, Canada
Hotel amenities
Sandman Suites Surrey-Guildford
Ranked #12 of 21 hotels in Surrey
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    9
    5
    6
    1
    0
Date Rating
Calgary, Canada
1 review
2 of 5 stars Reviewed 11 May 2012

Stayed here for 2 nights, room was large, but run down, old CRT tvs, staples coming out of back of sofa, stains on floor in the bathroom,kitchen and on the fridge. No air conditioner in bed room, tap in kitchen leaked, shower handle was loose and leaking. For a penthouse i would expect something better. Internet connection was soooo pathetically... More

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GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review
15 May 2012

Thank you very much for your comments posted on Trip Advisor. At the Sandman Hotel we take all comments and opinions very seriously; and in doing so we use these as an opportunity to improve our services and facilities. We are delighted to inform you that we have taken the necessary steps to correct the defects you’ve identified such as... More

Guelph
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 16 March 2012

I've stayed here long term 3 times and it is conistent. I've chosen this hotel because it offers rooms that are essentially condos. They all have full kitchens, separate bedrooms, balconies and in-suite laundry- which is a huge plus if you're on the road for weeks and don't want to pack weeks worth of clothing in your suitcase. It is... More

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GMSandmanSurrey, Manager at Sandman Suites Surrey-Guildford, responded to this review
31 March 2012

Thank you very much for your comments posted on Trip Advisor. Your comments both negative and positive, helps us to improve our product, and we are delighted that you took the time to comment. We truly value your feedback. We've had the opportinuty to do upgrades to our hotel recently, by placing new carpets in many of our rooms, pubic... More

Orlando, Florida
Top Contributor
50 reviews 50 reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 28 December 2011

We came to this hotel on business, the suites are fine thank goodness, except the pull out couch. Our son was very uncomfortable . the area is not so safe .There was a mall that could be seen from the hotel but nowhere that you would want to walk to. A taxi is necessary for anything you forgot. There is... More

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GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review
8 February 2012

Thank you for taking the time to offer feedback on your stay with us. I do appreciate such information in order for us to maintain our high standards. I do apologize that the sofa-bed was found to be dissatisfactory. There is a program in place regarding the sofa beds to replace them as needed and your comments certainly help in... More

Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 23 October 2011

My family of Four stayed in the penthouse suite for the weekend. The pull out bed was terrible. My children argued over who would get the cot for night #2. I ended up having one of them sleep on the couch without it pulled out. My 14 year old son was not happy as it was also very uncomfortable. I... More

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GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review
21 November 2011

Thank you for taking the time to comment on your stay with us. We appreciate any opportunity to improve and address the concerns of our guest. I am sorry to hear that your stay did not exceed your expectations. I do apologize for the uncomfortable pull-out sofa bed. We do monitor the conditions of these beds continually and take any... More

Winnipeg, Canada
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 September 2011
2
people found this review helpful

I've stayed at a couple hotels in the area while on business, but this one is by far the best. This is the hotel that made me join this site just to post, there are tons of options that look good and I'm positive that some hotels are having friends and family review their hotel. Sandman though is top of... More

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GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review
6 September 2011

Thank you for taking the time to share your positive experience. I am glad that your stay was enjoyable and that we were able to accomodate you. It was our pleasure to have you as our guest and we look forward to welcoming you back. More

St. Albert, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 June 2011

We had a junior suite. Balcony with mountain views on the 6th floor. In suite laundry. Full Kitchen. King bed(why we got it). Room Service. Gated underground parking. Very clean and comfortable. Located close to the highway but not close enough to hear it. Little tricky to get back on to the highway, but not impossible. Close to the Skytrain.... More

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GMSandmanSurrey, Manager at Sandman Suites Surrey-Guildford, responded to this review
15 June 2011

Thank you for taking the time to write a review of your stay at our hotel. It is encouraging to our staff and management team to hear that you enjoyed your stay. It is our goal to provide you with the best experience possible and we are glad to have suceeded. We look forward to having you as our guest... More

Saskatoon, SK
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 10 January 2011

I stayed here for a week in January and I had my regular expectations of what a hotel should provide me, but this place exceeded my expectations. Its an all suite hotel with seperate bedroom from living rom/kitchen. It really feels like a nice one bedroom condo more then a hotel and the front desk feels like your personal assistant.... More

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GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review
11 January 2011

Thank you for taking the time to share your positive experiences with us. We were certainly glad to have you as our guest, and we look forward to welcoming you back in the future. More

Kamloops, Canada
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 21 September 2010

okay, where to begin... myself and 8 co workers stayed here for between 8 months and a year.. The beds were very comfortable, the rooms spacious, and I loved having my own kitchen and laundry. However, the staff was not always very welcoming to a group that spent well over $100,000.00 there and had the rooms full every single night.... More

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GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review
25 October 2010

Dear Guest, On behalf of the staff and management, thank you for taking the time to share your thoughts and concerns. The biggest factor of improving is when we hear from our hotel guests. In terms of our hotel location, yes, there are many advantages and certain disadvantages as well. Traffic is certainly a challenge especially during the “rush hour”... More

Dallas, Tx
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 17 February 2010
1
person found this review helpful

I stayed here on business for 12 days and was a bit disappointed by the looks of my room. Compared to the internet pictures of the rooms, these must have been taken many, many, years ago. The decor is 70's and the carpets are all stained. The hotel needs a make-over badly. I stayed on the 4th floor so the... More

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GMSandmanSurrey, Director of Operations at Sandman Suites Surrey-Guildford, responded to this review
28 April 2010

Our hotel was built in 2003. It is an all suites property conveniently located close to several major thoroughfares including the Trans-Canada Hwy and 152 St. which provides easy access to the Peace Arch Border Crossing. Because of our proximity to these roads, all our windows are double pained to resist any noise that may be heard inside. Also, scheduled... More

sechelt
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 January 2010
1
person found this review helpful

We stayed at this hotel on Christmas Eve and Christmas Day so that we could have all our family with us at Christmas, as we live out of town. We had two suites and we ordered our Christmas Dinner for 16 people from the Sheraton (who had a complete Christmas Dinner take out service) around the corner. When we arrived,... More

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Additional Information about Sandman Suites Surrey-Guildford

  • Sandman Hotel Surrey
  • Sandman Hotel Guildford
Address: 151 A St 10608, Surrey, British Columbia V3R1J8, Canada
Price range (per night):* RM358 - 468

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