I travel to the Vancouver area every month on business and stay at this hotel almost every time. Everything that this hotel offers allows for me to conduct my business in an effective manner from the breakfast in the morning to the pool for some exercise to the friendly service at the front desk. This last visit I realised three...
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This is a nice hotel well above the normal Holiday Inn Express decor. They have an indoor pool, Jacuzzi, sauna, and fitness center.
It has excellent accommodations and decor but it is located on a very busy highway and there is construction happening in a new housing complex behind.
If you value your sleep try to get a room facing...
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Thank you for posting your review!
We will be very thankful when the road construction is complete and the neighboring townhouse complex has been finished. The complex is Mon-Fri so it is great to get a break on the weekends from any disturbance. Fortunately, we have had very few complaints since it began in Sept last year, I could count...
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Both visits were short stays for family emergencies. The staff were helpful even when we extended one stay. The breakfast buffet food is average reheated fair but very convenient . Great value and location. Rooms comfortable, and if you've stayed at any hiexpress you know what to expect. Lots of parking and free wifi.
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I'm sorry to hear you had to deal with repeated family emergencies. Thank you for your positive review of our hotel despite the less than ideal circumstances that brought you to our door. It is great to hear that your stay was comfortable and that the staff accommodated your needs, I can assure you it was their pleasure to do...
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I stayed here for one night it was just a quick get in and get out so I couldnot expeirence everything the hotel had to offer like the pool which was very inviting but I had a long day and needed my 40 winks before moving on early next morning.
First time I have stayed at a Holiday Inn Express...
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We feel privileged to be your introduction to what the Holiday Inn Express brand has to offer guests, including the breakfast, and are thrilled you were happy with your stay with us.
Hopefully we will see you again and you will have more time to enjoy the hottub and pool.
Your comments are sincerely appreciated and I thank you very...
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This hotel is two minutes off the Trans Canada Hwy and is about 30+ minutes away from downtown Vancouver. It is also approximately 10 minutes away from the Skytrain station. The front desk staff were very friendly and we found our room to be very nice, clean, quiet and comfortable. They provided breakfast each morning which was simple and adequate....
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I attended a seminar on Tripadvisor and social media recently and the new consensus is that we, as managers, need not respond to every review. We are also advised to keep it professional and short.
Well, I tried, it just goes against my nature. After reading such great comments, advice, and detailed tips about our property such as you have...
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I've stayed here twice now. The staff was very friendly (maybe all Canadians are). It is an easy drive to the city center. I got upgraded both times I've stayed here which made it a very good value. I will definitely come back next time I'm working in the area.
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I'd love to believe that all Canadians are friendly! Regardless, I am truly pleased to read that you enjoyed our staff. They are very dilligent in honoring the Priority Club Platinum upgrades whenever it is possible and it is great to hear that it is appreciated when they are able to make that happen.
Thank you so much for spending...
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We stay here and it was excellent. We got a king size bed for a very cheap price and the staff was very nice.
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We love our neighbours to the south, especially when they write such great reviews!
Thank you very much for taking time out of your day to submit your flattering comments, reading them is such a great way to start our morning.
It will be wonderful to welcome you back again.
Best regards,
Cheryl Neathway
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We spend lots of time at this hotel for our childrens sports. The staff have always been exceptional, the rooms clean, the beds comfortable and the standard Holdiay Inn Express breakfast is a great addition. There is a pool and a hottub! The hotel is close to restaurants, shopping and a quick drive over the port mann bridge into Vancouver.
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We love to read great comments from our team travelers, thank you so much for your wonderful review! Your business is extremely important to us and we truly appreciate you choosing our hotel for your frequent stays in the Surrey area. We are thrilled that we are meeting your needs and will strive to continue to make you and your...
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I was there about the last week in June 2011. I was going river rafting and needed to stay between downtown Vancouver and Chilliwack. What a great staff. Everyone nice and friendly and there was a big park across the street. The hotel is about 20 miles from the US Border if you drive it is super easy to locate....
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Sorry for the delay in responding to your great review, thank you so much for your fantastic comments. We are very excited to read that our location met your needs and you enjoyed your time with us, especially the last part of June when I think the weather wasn't that great. We hope you had so much fun river rafting...
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The Holiday Inn chain (IC Hotels) maintains a uniformly good standard so there were no surprises here. You get a clean, well appointed room at a reasonable rate. There is no swimming pool, no restaurant, no bar, and none within walking distance but there is FREE Parking, FREE WiFI, and FREE breakfast. The big name 5 star hotel down the...
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Thank you for the great comments in your review, our staff definitely appreciate the kudos.
However, this review will be instrumental in inspiring a quick coaching session at our front desk - we actually do have an indoor pool, whirlpool and sauna, there is a great pub 1 1/2 blocks away, and a restaurant right across the street. While we...
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61 Reviews
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