We had a great time from start to finish. Office staff were friendly and helpful, the rooms in the cottage were clean and the bed was comfortable. The Aspen Village Inn is a great place for couples, singles and families - you couldn't be closer to shopping and the lake. We paid a lower rate because we visited in September,... More

We didn't have a bad stay here however there was nothing that 'wowed' us. Had a good nights sleep, but not $260 worth of nice! It's very pricey but as the title says, the prices are middle of the road, as is the accommodation. I'm sure it's not the worst place to stay in Waterton and I know it's not... More

I was a bit surprised when I read the latest reviews as there was not much to complain about in my case. We had one of the Windflower rooms (in the main building) on the 1st floor and the room was clean and everything worked as it is supposed to work. I agree it is expensive during the Summer season... More

I agree with the comments from jesterrific40. This hotel is very overpriced, it is very outdated, looks dingy and dirty. We spent 1 night there this week. The TV had no remote in the room, we obtained one from the office but it did not work. The TV would shut off on its own and then come back on a... More

This hotel would be passable for a cheap motel on the way somewhere. As a destination with a premium price it was a huge disappointment. Dingy old room, stale smell of old cigarettes, small, noisy. I was able to overlook it all weekend and enjoy the hiking and scenery of Waterton except for one thing. We stayed three nights. The... More

Only the location was acceptable. Service was poor.The room was not clean.The microwave did not work. One of the lamps also. No .TV remote control, sorry about that was the response from staff For a price of $ 200. it was a rip-off .We left after one night.Probably the last time that we will visit Waterton

This was the only 'hotel' in town that had any availability ,so we had no choice but to stay one ngt here. The place is run down both outside and inside. Carpets in the hallways are disgusting.Our rm(21) was a rm with 2 double beds in it,we opened the door to the rm and the smell that hit us was... More

My Husband and I have been coming to Waterton for 9 plus years and have lodged at several places in Waterton and we find the Aspen to be the least liked due to dated and run diwn rooms and poor service, we have learned that there is no training and the employee's are the lowest paid, this is very evident.... More

Whilst booking, we spoke to a person assumed to be a non-native English speaking individual (not Caucasian). Come to find out (later) she was, but you would never know, as she spoke like she had an appendage in her mouth, if you know what I mean, totally clueless, could not even figure out how to use the debit machine. The... More