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Quest Albany

4.5 of 5
32 Kell Drive, Albany 0632, New Zealand
Hotel amenities
Quest Albany
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29 reviews from our community

    Trip type
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Date Rating
Paraparaumu, Wellington, New Zealand
1 review
5 of 5 stars Reviewed 8 April 2013

Stayed here for the second time within 1 month on business. The reason I stayed for the first time was that the hotel was convenient for my work requirements. The reason that I returned is bacause the hotel staff cannot do enough for you. All the basics are covered (clean rooms / comfortable beds / nearby places to eat) and... More

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Jim P, Manager at Quest Albany, responded to this review
12 April 2013

Dear Adrian T, Thank you for your delightful review of your recent stay with us. We are very pleased to learn that you have enjoyed our hospitality and we appreciate you returning and staying with us on your second visit. Once again, thank you for your kind feedback and we are looking forward to welcoming you back next month More

Taunton, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 of 5 stars Reviewed 6 March 2013

We had googled directions, but still got lost. We asked at a row of shops but noone had heard of it. We drove around a bit and found the road behind the row of shops, and realised the tall 'office block' was the hotel. There was nowhere to park legally, and at 7.10pm the recepton was shut. We found an... More

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Jim P, Manager at Quest Albany, responded to this review
11 April 2013

Dear Oftenaway190730, Thank you for taking the time to provide feedback of your recent stay with us at the Quest Albany. We are delighted that you have rated us highly on most aspects of your stay. We also appreciate your feedback in relation to our property location and we would like to apologise for having difficulties finding us initially. Although... More

Levin, Manawatu-Wanganui, New Zealand
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 26 February 2013 via mobile

I stayed here for 8nights whileon a work assignment. The room is spacious, laundry facilities and full kitchen with plenty of crockery and utensils. The staff are really friendly, helpful and welcoming. Personally I found the bed firm but very comfortable. Ill definitely be returning here.

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Jim P, Manager at Quest Albany, responded to this review
28 February 2013

Dear Paula S, We appreciate you taking time sharing your experience of your recent stay at the Quest Albany. We are delighted to learn that you had a comfortable stay with us and that you found our apartment to be well equipped. Once again, thank you for your patronage and we look forward to welcoming you back soon. More

Brisbane, Australia
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 25 February 2013

Awesome place to stay, staff very helpful they couldn't do enough for you. The whole place is extremely clean, great to have a washing machine and dryer in the room. The rooms are a little small but have all that you need. Great running and walking tracks right at your door as well as restaurants and shops within walking distance.

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Jim P, Manager at Quest Albany, responded to this review
28 February 2013

Dear Eaglenet, Thank you for taking time in providing feedback of your recent stay at the Quest Albany. We are delighted to learn that you had an enjoyable stay and that you rated us so highly on cleanliness of our room. As per your feedback, Kell reserve located behind our propery offers great scenary as well as memorable tracks for... More

Victoria
Top Contributor
51 reviews 51 reviews
45 hotel reviews
Reviews in 44 cities Reviews in 44 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 9 November 2012

We stayed four nights in a king-bed studio (booked through Expedia). It was a bit difficult finding the entrance to the hotel as it's behind a row of shops. The street address is actually for the little park along the river, behind the hotel. But once you find the hotel, everything went smoothly. We were checked in by the manager,... More

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Jim P, Manager at Quest Albany, responded to this review
12 November 2012

Dear JJ503, Many thanks for your detailed feedback in relation to your recent stay at the Quest Albany. We are delighted that you found our apartment to be comfortable, clean and well equipped. In relation to your noise complaint, we are very sorry that you were disturbed serveral times during your stay however should you have notified us at the... More

Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 7 November 2012

Went with my family and found the place clean and well equipped. Room is spacious and bed is comfortable. jim was working behind the reception that day when we check-in and he was friendly and very helpful. Parking was the only issue we had as we came back late at nite and found all the lots were taken up even... More

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Jim P, Manager at Quest Albany, responded to this review
12 November 2012

Dear Erico2709, Thank you for your feedback and we are delighted to learn that you and your family had a comfortable stay with us. As for your feedback in relation to car park, we apologise that there was no space for you when you returned at night. It is no excuse but we have had some unexpected arrivals on the... More

Omokoroa NZ
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 November 2012

A clean, and very handy hotel in the heart of Albany. Had everything I needed including a small but well layed out kitchen. While there are no resturants, room service, or bars here, they have a good charge back system with some of the local places & you can order a breakfast pack. The only low point was the bed... More

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Jim P, Manager at Quest Albany, responded to this review
12 November 2012

Dear Kangab, Thank you for sharing feedback of your recent stay at the Quest Albany. We are delighted to learn that you found our apartment to be clean and well equipped. We take great pride in cleanliness of our apartments and this is a great reflection of our dedicated hosuekeeping team. We have noted your feedback in relation to the... More

Sydney, Australia
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 29 October 2012

We stayed at this Serviced Apartment for 4 days in a studio room in October 2012. Check-in was a breeze, we arrived as Jim the franchise owner/manager was supposed to be finishing/closing the reception because office hours was from 7 am to 7 pm. Since our room is a studio, it is a bit smallish with 32" Flat screen LG... More

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Jim P, Manager at Quest Albany, responded to this review
31 October 2012

Dear Tigas_Ko, Thank you for your feedback and sharing the experience from your recent stay at the Quest Albany. We are pleased to learn that you had an enjoyable stay and that you highly recommend our property for others looking for accommodation in Albany. We have noted your feedback in relation to lack of drawers and a full size mirror... More

Gore, New Zealand
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 24 October 2012

Stayed here recently for 7 days while my daughter was in Auckland for hockey tournament - and very pleased with our choice to stay here. We had a 2 bedroom/2 bathroom apartment which was beautifully presented and decorated. Apartment was serviced every day. Staff were very helpful, both at the reception and when I booked over the phone. Apartments are... More

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Jim P, Manager at Quest Albany, responded to this review
27 October 2012

Dear SunloversSouthland, We appreciate you taking the time to post feedback of your recent stay at the Quest Albany. We are delighted you had an enjoyable experience at the Quest Albany and we certainly look forward to welcoming you back in the near future!! More

Sydney
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 October 2012

I recently stayed at the Quest Albany hotel in Albany Auckland (NZ). The site was recommended and booked by my client and to be honest, when I was told I was booked in on the $150 managers special, I assumed it would be dreadful. I am pleased to report that I was very wrong. The site was really clean, room... More

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Jim P, Manager at Quest Albany, responded to this review
23 October 2012

Dear Snappysnapper, Thank you for taking the time to share your experience at Quest Albany from your recent visit to Auckland. I am delighted that you found our room and facility to be clean and well-equipped. In addition to your feedback, all of our rooms are self-contained units with own kitchen and laundry facility. Once again, thank you for sharing... More

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Additional Information about Quest Albany

Address: 32 Kell Drive, Albany 0632, New Zealand
Region: New Zealand > North Island > Auckland Region > Albany
Amenities:
Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Speciality lodging in Albany
Price range (per night): RM330 - 411
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Quest Albany is a brand new property located in the heart of the Albany Village offering a range of Studio, One and Two bedroom fully self-contained apartments. Quest Albany provides a value for money experience with its modern and secure 4 star plus facilities which are ideal for corporate, educational and leisure travellers alike. Location is the key with easy walking distance to North Harbour Stadium, Albany Domain, Westfield Albany, Albany Mega Centre and Massey University. Quest Albany is also central to a number of fantastic cafe and restaurants within Albany Village and offers a very practical chargeback option where guest may dine at selected cafe and restaurants and charge their meals back to their room with the convenience of only having to settle one bill. ... more   less 
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Quest Albany
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