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Holiday Inn Express Bristol City Centre

2.5 of 5
South End, Temple Gate House, Bristol BS1 6PL, England
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Holiday Inn Express Bristol City Centre
Ranked #32 of 97 hotels in Bristol
3.5 of 5 stars 152 Reviews
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152 reviews from our community

What travellers say about this hotel
  • Train station(6)
  • Rooms are clean(4)
  • Friendly and helpful(4)
  • Great location(4)
  • Main road(3)
Traveller rating
    24
    59
    42
    19
    8
Only show reviews for Family (14) | Couples (47) | Business (41)
Date Rating
Plymouth, United Kingdom
Senior Contributor
35 reviews 35 reviews
Reviews in 13 cities Reviews in 13 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 20 May 2012

My husband and i arrived at Bristol at nearly midnight due to arriving on a late evening flight and due to catch the train in the morning and so the Holiday Inn Express was a good choice. The hotel is just across the road from the train station so the location was perfect for us. On arrival the receptionist was... More

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Dursley Gloucestershire
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 10 May 2012
2
people found this review helpful

Stayed in holiday inn for a night away with friends we were initially impressed as rooms were bright and looked clean but after spending time in the room a awful smell was coming from the bathroom my friend complained to reception and the lady came to investigate and said it didn't smell before u must have used the shower?!?! We... More

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Bromley, United Kingdom
Senior Contributor
27 reviews 27 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

I booked this in advance but despite that, they still managed to muck up the reservation. The breakfast was terrible, the staff unfriendly and the room and facilities was very run down. There was a nasty smell from the drains, mould all over the bathroom and the staff made an incredible amount of noise during the night. Pass this unless... More

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HIEBristol, General Manager at Holiday Inn Express Bristol City Centre, responded to this review
8 May 2012

Dear TertiusG Thank you for posting a review for us and we are disappointed to hear that we did not meet your expectations during your recent stay and we sincerely hope that this does not deter you from staying with the Holiday Inn Express brand in the future. Regards Sharine Carrow More

Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 April 2012
1
person found this review helpful

The drains smelt in the rooms and the breakfast was crap all u get is egg beans toast and eggs taste plastic the plug did not work in the sink and marks on the bed I would never stay again More

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HIEBristol, General Manager at Holiday Inn Express Bristol City Centre, responded to this review
8 May 2012

Dear Rach8527 Thank you for writing a review for us and bringing maintenance issues to our attention. We are disappointed to hear that we have not met your expectations during your recent stay and please let me reassure you that your comments regarding Breakfast has been shared with the team and also all maintenance issues have been rectified accordingly. Regards... More

Harlow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

location - great as in only 5 mins walk from the temple meads station, not so great in that a £10 cab journey from all the evening action. service - below par, have had much better service at holiday inn in london and brentwood. here they had attitude and made mistakes. We were on a group booking and they obviously... More

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HIEBristol, General Manager at Holiday Inn Express Bristol City Centre, responded to this review
8 May 2012

Dear Pickymum78 Thank you for taking your time to write a review for our hotel. We are horrifed to hear that we have not met your expectations during your recent stay with us. We have always pride ourselves on our great customer services and are very disappointed to hear otherwise. Please let me reassure you that the £30 pre-authroization is... More

Manchester
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 21 April 2012

Recommended for anyone staying 1-4 nights (I stayed for 3). This hotel is basic but comfortable. It's conveniently located just opposite Bristol Temple Meads Station, which was my principal reason for booking it, as well as my positive experiences with this particular chain of hotels. It's easy to commute to points of interest like Bath, Weston-Super-Mare etc. Likewise, It's only... More

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HIEBristol, General Manager at Holiday Inn Express Bristol City Centre, responded to this review
11 May 2012

Dear Marmite20 We would like to take this opportunity to thank you for writing a review for us. Our hotel location is desirable for both Corporate and Leisure guests for easy commuting by train. We are very happy to hear that our hotel facilities have met your requirements and that you are satisfied with your stay with us. We look... More

Aberdeen
Top Contributor
52 reviews 52 reviews
Reviews in 30 cities Reviews in 30 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 21 April 2012
1
person found this review helpful

Room clean, quiet, comfortable bed. Breakfast had good choice & hot food.. Car park £6 per day. 10-15mins walk to harbour. Plenty of busses available. Local Italian was great value at £8.50 for 2 courses before 6:30. Holiday Inn also have carry out menus and the food is delivered to the hotel. Plates & cutlery available so you can eat... More

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See 3 more reviews by Only_the_truth for Bristol
HIEBristol, General Manager at Holiday Inn Express Bristol City Centre, responded to this review
8 May 2012

Dear Only_the-truth Thank you for taking your time to write a review for us. We are glad to know that you have had a satisfactory stay and will return to stay. We look forwarding to seeing you again Regards Sharine Carrow More

Aberystwyth, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 April 2012

The best thing about this hotel is the location - It is directly opposite Temple Meads train station, with its excellent links (via bus) to the airport. I arrived just before midnight and was efficiently checked-in. The room was clean and quiet, located at the back of the building with a not-so-lovely view of a multi-storey car park. The bed... More

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HIEBristol, General Manager at Holiday Inn Express Bristol City Centre, responded to this review
20 April 2012

Dear Drift 10 Thank you for taking your time to write a review. We are glad to hear that you have enjoyed your stay with us. Please allow me to reassure you that it was not the intention to try to remove you from your room sooner than your check out time. Regards Sharine Carrow More

Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 18 April 2012

This was our second stay here. The surroundings have improved slightly but bits still look very run down. Not dangerous, just unsightly. We were here for a weekend along with it would seem several stag and hen parties. Didn't bother us and they added to the entertainment in some ways. Blokes in purple tutus anyone? Room fine, pretty uninspiring breakfast... More

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See 2 more reviews by KokoLB for Bristol
HIEBristol, General Manager at Holiday Inn Express Bristol City Centre, responded to this review
20 April 2012

Dear Kokol B Thank you for your comment both negative and positive. I appreciate and share your opinion that some work needs to be done on the surroundings. It is always lovely to hear positive feedback with regards to my excellent team to whom your comments have been shared. We hope you have had a great time in Bristol and... More

Cheltenham
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 17 April 2012

Stayed for one night. The hotel is clean and has everything you need. Staff were nice and provided us with a map of Bristol and told us where everything was. Breakfast was OK, could have been a bit more choice but was fine. Would definitely stay again. More

Was this review helpful? Yes
HIEBristol, General Manager at Holiday Inn Express Bristol City Centre, responded to this review
20 April 2012

Dear 12MissS Thank you for your comment. It is always nice to hear positive feedback about the staff and hotel. We look forward to your return soon Regards Sharine Carrow More

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Additional Information about Holiday Inn Express Bristol City Centre

  • Holiday Inn Express Bristol
  • Holiday Inn Bristol
  • Bristol Holiday Inn
Address: South End, Temple Gate House, Bristol BS1 6PL, England
Price range (per night):* RM282 - 456

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Holiday Inn Express Bristol City Centre
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