we stayed for one night as we had a late flight back from Madeira this was booked through Holiday Extras who certainly didn't do their homework on this hotel! When we arrived we had to carry our cases along corridors and up flights of stairs as their is no lift. The rooms had a very musty smell to them and... More

I stayed here for one night on business, as the meeting i was speaking at was here the next day, I thought I would use it. In hindsight, i should have made an effort and looked elsewhere! The staff are all pleasant enough, but the hotel is tired and not very clean. I was in a groundfloor wing and there... More

Was booked in by a customer i was visiting. In Countryside near Bristol. OK public areas but the whole place feels like it is in a 3rd life. Looks like it may have been a boarding school, old age home, ??? and is now a hotel. Restaurant was OK. Service efficient. Left feeling as if I had visited an old... More

I bought 2 vouchers from wowcher. Stayed with my husband and gifted the other one to my sister. We reached there to check in and we were told that the rooms weren't ready. Waited 40min to check in and still had to wait in a queue has the receptionist was alone, heard him ask for help but no one come....... More

It was with some trepidation we went for our one night Groupon stay at the Redwood, reading all the negative reviews we were expecting the worst!!But we were pleasantly suprised, yes parts are tatty and tired, but the staff are superb, when i said i was on a special diet the chef came to see how he could help me,... More

As a teenager growing up in the Bristol area, I always used to think of Redwood Lodge as being "a bit posh" and a very smart place to go. Indeed, my wife grew up on that side of town and thought the same of it. Now we are both in our early 40s and had the opportunity to stay there... More

We booked this hotel as part of a deal including car parking for 4 days and transfers to Bristol airport and 1 night stay for 2 on the return. We had seen a lot of negative reviewing on Tripadvisor after we booked and at one point were considering going elsewhere.However, we stayed with the booking and I must say that... More

I stayed with my mother. We used a groupon voucher. The Hotel is going through a change of hands. Some of the facilities were a little tired, ie, swimming pool and changing room. However the sauna and steam room were available in the other changing rooms which were of a higher classification. We chose ideal times to swim as no... More

My sister-in-law & I went to this hotel after getting a Groupon voucher & just as many other reviewers commented it is not worth paying 'full price'. At a special rate I guess it is acceptable. I have stayed in hotels worthy of the rate this hotel is charging & I have to say I could not justify paying the... More