We booked an execuitive room, On arrival we were directed to a basement flat which looked out onto a below pavement wall. The furnishing was spartan and the area dull gloomy and not at all like the photographs on the hotel web site. We asked for alternative accomodation but the hotel was fully booked. The duty manager showed no interest... More

We had stayed here before but this time there was no lift and no-one to take the bags upstairs. We were not told beforehand that the lift was not functioning and as seniors it was not ideal therefore to have a room on the 2nd floor. It all looks very tired and worn - a hole in the carpet as... More

The Royal Cambridge Hotel is located in the very centre of Cambridge, a short walk to the shops and colleges. It is a rather tired hotel and could do with an upgrade, but don't be fooled in thinking you could still get the good rates it currently offers. I think for the price the standard is about right, the room... More

This hotel is within a beautiful building which is very close to the city centre of Cambridge. So first impressions were excellent. However, the lift was not working and on entering our room we found the position of the bed prevented us from opening the door wide enough to take in our luggage with ease. Staff were pleasant but the... More

Like so many small English hotels, the Royal Cambridge has seen better days. Others have noted its shabby quaintness. Can't disagree...but I was okay here for 4 nights. The staff was very friendly and obliging and the food was good. I had good service from everyone, including repeated use of their business centre, which is just one laptop in a... More

As other reviewers have said, this hotel needs some refurbishment especially in the bedrooms and in the cloakrooms below the reception area. There have been considerable improvements to the breakfast service and we can only state that these are now excellent. Unfortunately we discovered on arrival that we were given a third floor room and the lift was out of... More

I recently stayed at the Royal Cambridge Hotel for two nights. The room was shabby and well overdue refurbishment. The fabric headboard was very dirty and the decor was badly marked and damaged. Breakfast was reasonable however the service was poor. No menu to order from, just a waiter who couldn't have been less interested in his job. One night... More

Broken elevator, linens never changed and the rooms were "quaint". The staff was pleasant and breakfast was also very good. More

Spent five nights. No change of linen. Friendly staff. Lift not working. Rooms vary in size so need to express desire for one of the larger rooms. Staff friendly. Food service ok. ( no good bourbon at bar) More