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All 50 Chester hotels »

Premier Inn Chester City Centre

20-24 City Road, Chester CH1 3AE, England
Hotel amenities
Premier Inn Chester City Centre
Ranked #5 of 50 hotels in Chester
4.5 of 5 stars 339 Reviews
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339 reviews from our community

What travellers say about this hotel
  • Car park(33)
  • Train station(26)
  • Great location(20)
  • Min walk(17)
  • Good value(9)
  • Parking space(8)
  • Very friendly(7)
  • Very good(5)
  • Comfortable room(5)
  • Excellent value(4)
Traveller rating
    211
    98
    22
    3
    5
Only show reviews for Family (77) | Couples (149) | Business (16)
Date Rating
Chester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2012 NEW

booked into travelodge which was a catalogue of errors. transferred over to premier inn, to find friendly staff. prompt service, comfortable room / bed and a decent breakfast could,nt ask for more More

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Caernarfon
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 17 May 2012

Stayed here 3 nights whilst on a course in Chester, Always try to use Premier inn when Im working away and cant say ive ever been disappointed untill this trip! My room was on the side of the Hotel overlooking a narrow street. I was awoken every morning at around 4.30am by deliverys to the Hotel and the Indian opposite,... More

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Kelly Latham, Social Media at Premier Inn Chester City Centre, responded to this review
22 May 2012

Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. We hope to welcome you back in the... More

Guernsey, United Kingdom
Senior Contributor
24 reviews 24 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 13 May 2012

Stayed with friends during Chester races week, and was impressed with the pleasant staff at the front desk who checked us in on a very busy day for them. The location close to the town centre is handy. The room was a decent size with a comfortable bed. Does what it says on the tin kind of place, but it... More

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Paul Lowe, Operations Manager at Premier Inn Chester City Centre, responded to this review
15 May 2012

Thanks you very much for your kind and positive comments, it really is a pleasure to be able to tell the team members you named how they help influence your stay, you will make their day. Thank you again for taking the trouble to feedback your comments. More

eire
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 12 May 2012

We stayed for three nights at the Premier Inn City Centre Chester during Race Week. Check in was both efficent and friendly. The rooms were clean ,comfortable and quiet.All the staff we met from Margaret in the bar to Denise and Mike at reception were most helpful with service, local info and directions.This made us feel very much at home.Great... More

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See 4 more reviews by topcattEire for Chester
Paul Lowe, Operations Manager at Premier Inn Chester City Centre, responded to this review
20 May 2012

Thank you for taking the time to comment on your experience at our hotel. I will ensure all feedback gets passed onto the team members you mentioned. It really will make their day. More

1 review
5 of 5 stars Reviewed 8 May 2012

I often stay in premier inn as a first choice because they are usually clean and comfy, and I find the beds really comfy. This hotel was in a good ideal location near the train station. It took me a while to find the car park and when I did there were no spaces. So I parked in the ncp... More

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Paul Lowe, Operations Manager at Premier Inn Chester City Centre, responded to this review
11 May 2012

Thank you for your positive feedback regarding your stay at the hotel. We look forward to welcoming you back soon. More

Pulborough, United Kingdom
1 review
4 of 5 stars Reviewed 4 May 2012

Good hotel, convenient for Station ans Town Centre More

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Sandbach
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 30 April 2012

We stayed at the Premier inn over night on the 27th April and found it to be very pleasant for the price we paid. We had dinner and Breakfast in on the deal also which was great value for money. There was a good selection of food (something for everyone) all red hot and tasty too. We found the staff... More

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Paul Lowe, Operations Manager at Premier Inn Chester City Centre, responded to this review
2 May 2012

Thank you for taking the time to responding to the service you experienced at the hotel. I'm glad you had a good time and look forward to seeing you again soon. More

WORCESTER
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 30 April 2012

Recently stayed here as first time visitors to Chester. Chose PremierInn as I prefer the attention they pay to quality, from the look of the hotel/rooms, to the general upkeep of the hotels. This seems a fairly modern hotel, excellent location literally 5 mins to main high street. Limited parking but ample nearby, and by far, the welcoming staff. Big... More

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See 3 more reviews by JAMB1980 for Chester
Paul Lowe, Operations Manager at Premier Inn Chester City Centre, responded to this review
2 May 2012

Thank you for a fantastic response and we are so pleased you had an enjoyable stay. Louise was over the moon that you mentioned her by name - you made her day. We look forward to welcoming you back again in the near future. More

Berkhamsted, United Kingdom
Senior Contributor
27 reviews 27 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 29 April 2012

My wife and I were very impressed with the service we received at the hotel. Our bedroom was rather cold when we arrived and showed no signs of getting any warmer after half an hour. After mentioning this to Louise on reception, Jayne took us to another bedroom that was much warmer and it had a bath as well! The... More

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Paul Lowe, Operations Manager at Premier Inn Chester City Centre, responded to this review
30 April 2012

Thank you so much for your comments regarding your stay. This will be passed onto the team members mentioned and we are all happy that you enjoyed your time in Chester. Many thanks again and we look forward to welcoming you back to stay with us again soon More

Ormskirk, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 28 April 2012

We stayed here on 8th January 2012 for one night and for £25 I really have no complaints. The staff were very friendly and helpful, available at any time. The rooms are clean and comfortable ( a great nights sleep). Also the location is ideal. Right in the centre but no noise at all from local bars. Walking distance to... More

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Paul Lowe, Operations Manager at Premier Inn Chester City Centre, responded to this review
30 April 2012

Thank you very much for your positive feedback. We apreciate you taking the time to tell us about your stay and look forward to welcoming you back to chester soon More

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Additional Information about Premier Inn Chester City Centre

  • Premier Inn Chester
Address: 20-24 City Road, Chester CH1 3AE, England
Price range (per night):* RM320

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Premier Inn Chester City Centre
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