I've been to The Commercial on many occasions and the cocktail bar upstairs is always fantastic & I can not fault JT... but I just feel the need to tell fellow trip advisers how disappointed myself and my guests were on Friday evening. The service was beyond awful and the most simplest of reservations not kept. Prices for the same... More

When the Commercial was refurbished and reopened about 2 years it was a fabulous place. The atmosphere was upmarket and very relaxed, with cosy rooms, subdued lighting, not over crowed, above all, a place of conversation and something to eat. But what on earth has happened to it now ? Of recent it’s been turned in to a loud, vertical... More

This hotel is in an amazing position, right next to the cathedral. The room was nice, staff very friendly and atmosphere was good. The room was a good size with a comfortable bed. Nice bathroom. We will definitely stay again. More

Went for a birthday weekend which was also a bank holiday,they had a group on in the courtyard so the place was buzzing.We are in our 60`s so even though the music carried on till late we realy enjoyed it the atmosphere was terrific.Rooms were clean and spacious and staff friendly and helpful,breakfast is one of the best we have... More

Terrible venue. Dated interior design, looks like every other identikit bar. Toilets were disgusting, staff seemed to struggle with even the basic aspects of bar management. Overpriced for a pretty adverage selection of drinks. Remember, first impressions count. My first impression was the intimidating door staff looking at my choice of footwear. I will take my business elsewhere to an... More

We stayed recently at the hotel and booked last minute on the internet. The room was about £70 for the night without breakfast. The staff at the hotel were hugely helpful and polite and the room was very nice. In fact nicer than we expected when we arrived because The Commercial is actually a very busy town centre bar. Apparently... More

Went to Chester for a 60th birthday celebration. On the Saturday night we went out dressed in 60's clothes. We had a wonderful night until we got to the Commercial. We were not allowed to buy drinks and were marched out of the pub, for wearing "fancy dress". The bouncer was extremely rude and unfriendly. It cast a damper on... More

thanks for a lovely weekend,stayed saturday annd sunday nights. saturday was lively with djs and music until 3am not really our cup of tea but the hotel and its staff made up for this.Sunday night was a much quieter affair chance to sit and relax.please dont be put off by the loud music on fridays and saturdays, the staff and... More

Just came back from a two night stay in the Colleridge room at this superb little hotel, did not really know anything about it before we arrived but had a fantastic time the room was excellent and the staff lovely and helpful, Saved my life at breakfast time with loads of fresh coffee and a fab cooked breakfast, This really... More