Stayed here with fiance in April 2012 (couple in our 20's). When we arrived, we were told that we were staying in 'The Coach House' which was around the back of the main hotel. It looked like a small block of shabby flats...not a good first impression! The room was ok, basic, what you pay for i suppose. It was... More

We spent one night here and it was very poor. The entire hotel was very shabby (including the rooms). My bed had burn marks on the sheets, the furniture was totally worn out. The shower was effectively broken (the hot water pressure was worse than a dribble). Our party had two rooms in total and both were about the same... More

From the outside the comfort inn didn't look too bad, the reception staff were very nice although there was a bloke ( owner, worker ? ) that just stood around allot and stared. The decor needs seriously updating. A new carpet, a lick of paint and some new furniture would do wonders for this place. The problem for us was... More

the comfort inn chester was old and shabbythe roomhas mould all in the shower. that didnt work properly there was mould all around the windows . the carpet on the stairs was thread bare on every step. there was no manager on duty over the easter break the staff on the desk were very good but there wasnt much they... More

Got a room on Late Rooms the day before our stay. We were given a room in the annex where the previous occupants had clearly been smoking. The room itself was less than average. Staff apologised and moved us upstairs. This room although not smelling of cigarette smoke was not much better than the previous. Poor decor and maintenance. Would... More

We stayed for 1 night the staff were friendly ,no problem with the welcome .The room was basic but so was the price ,no problem .On going to bed it was fine until the guests in the room next door came came in .It was like they were in our room every word and sound could be heard including when... More

Rooms very basic, reception staff need customer service training. This is the first comfort inn we have stayed in and it will be the last! Shower didn't work, but did fix it when we told reception. The hairdyer was to hot and burnt my head! More

Good if you want a hotel that takes dogs. Stay in Coach House at the back of hotel as next to grass areas for dogs. Park across road for dog walking - remember to take doggy bags to clean up. Reception at hotel was cold and basic as it was on leaving - could be more welcoming and even smile.... More

Myself and a friend used this hotel as we were attending a wedding at Chester Zoo. We didn't have a lot of money to spend so we looked for somewhere cheap and close by. AFTER I booked, I decided to read the reviews on here and actually thought about cancelling, however with very little cash I didn't really have much... More