Bar staff need to sort their manners out towards its customers in the bar restaurant. Restaurant reservations manageress also needs to get her act together for telling us to wait for a table then let two people take a table before us. The food is dreadful .... never ever ever ever would go back to this swanky over priced tourist... More

we spent our 25th wedding anniversary staying at The Grosvenor last September and had an amazing stay and superb meal.We were given as a present a voucher for a meal which we were due to have last night and sadly my husband was ill so we tried to rearrange and some confusion arose so we ended up giving the meal... More

Top hotel- not too expensive. It is right in the heart of everything and situated within the walls- no need for taxis you can walk to everything within minutes -the rows, shops, roman relics, amphitheatre, race course, cathedral, quaint pubs, delicious restaurants - everything at your finger tips. Why not try a pub on each corner a tipple in the... More

The very best location in this beautifu city of Chester. Walking distances to everywhere. This hotel is so beautiful, the real British luxury. Service and cuisine are perfect. Rooms are over the top.The bar is amazing. Everyting is so weldone. Starting a really beautiful experience starting by the way you are "Welcome" at the Grosvenor. This is a must !... More

My wife booked this hotel as a treat for my Bday. When she called to make the reservation and the hotel realised it was my Bday they upgraded our room for free. On arrival we were met at the door and our bags were carried into the hotel reception and our car was parked for us; great start and made... More

Love this old world luxury hotel in this lovely town. Had problems with internet all during the stay - which was a problem but overall a beautiful hotel with great staff and great food and drinks. Would highly recommend it and looking forward to visiting again.

Stayed a few weeks ago but have only got round to submitting a review! The hotel is lovely and in the heart of Chester perfect for shopping. The rooms are a great size and very well designed! Food was perfect! as you expect from a 5* drinks were a tad expensive but again its 5* so you do expect it!... More

Me and my husband stayed just for one night as a birthday treat and no way were we disappointed. They made us feel very special and they sent a glass of champaign and strawberries to our room with it being our birthday on them of course. We booked with Small Luxury Hotels as they said they would give us a... More

The Grosvernor is a very well located hotel in the middle of Chester. There are a lot of positives about the hotel - the reception area, the overall feel (with grand staircase, high ceilings etc), the breakfast (although priced accordingly), the bar and so on. The service is also very professional and friendly - from the welcome at the door,... More