Stayed one night during Chester races.The front of hotel is really nice and just what you would expect from a premier hotel.Loved the history of the place but feel my stay could have been better.I stayed in a excutive double room on the ground floor which was adequate for what i wanted but was on the small side for a... More

We have just returned from a two night stay at the hotel. We stayed in the Kings part which we would highly recommend. The room was a good size and really comfortable. The bathroom was also a good size and had both a bath and a seperate shower cubicle. Everywhere throughout the hotel was clean and decorated to a high... More

My family and I stayed in the Premier Queen Hotel for two nights in May. What is not advertised is that this hotel has two parts, the original Queen, which on the face of it is well looked after and impressive building with well presented common areas, and the newer addition, the Kings. If you decide to try this hotel,... More

Booked this room about 6 months before planned arrival to have a day at the races & a decent night out. Check in staff were nice/friendly but told us when we arrived at 12.30pm that our room would not be available until after 2.00pm at the earliest, other guests were getting told the same, but we did notice one guest/couple... More

Arrived for one night and was given a standard double room - room 324. It is small and rough - very knocked around the furniture. TV did not work and had to get this rectified. Room very small but bathroom larger than the room. Main foyer is very worldy and beautiful furniture and antiques - but the staff look like... More

Arrived at the hotel over a very busy Chester races weekend for a three night stay to be greated by friendly and efficient staff. Nothing was a problem. The General Manager, Duty Manager Paul and the Maitre De at the Kings Quarters Restaurant exemplified the individual attention the hotel offers. The restaurant and breakfast were excellent. I can only recommend... More

We stayed for one night along with our friends. We were very impressed by the warm welcome at reception by Ashley Owen - he offered to get us a restaurant reservation and when we said we already had one at Upstairs At The Grill, he recommended it heartily and even gave us a couple of tips about eating there. The... More

Didn't actually stay in the hotel over night, but did partake of lunch in the lounge room. The food was very tastey, the staff was friendly and the room had some historical charm. The Golden Syrup Puddings with Custard were utterly delightful! I was tempted to order another three (one each)! The garden area was fairly lovely and big. The... More

we upgraded our package room from a executive king to the top suite avalible to which i booked it a week in advance on the phone to a manager. we were given a queen suite instead and were told the room was double booked..... the queens suites are dirty, outdated, a hideous red and needed every kind of work to... More