We stayed over a 3 days period and during that period the hotel was nothing but perfect. I was nervous after reading the reviews but I would remind people that you get what you pay for... If you book a standard room at a cheap price (and please remember that Chester is not the cheapest place in the UK) then... More

We had a fantastic time at this hotel. Our room was brand new and although there is clearly work still to do in the corridors the bedrooms are first class! Me and my boyfriend had the best of times. Service was fantastic and the food well worth a try! I cannot understand why so many people complaint about the refurbishment... More

I recently spent a wonderful day at Crabwall Manor Spa courtesy of Joanne Wilcox. The spa treatments were fabulous, the spa was luxurious and the afternoon tea was delicious. The staff throughout were courteous, friendly and professional. Highly recommended!

My partner took me to this hotel last weekend for my birthday. On arrival it looked a bit like a building site - which was fine, they were doing refurbishments and couldnt be helped we thought, we checked in with a lovely female member of staff who was very helpful. Then comes the bad part. She pointed the way to... More

We stayed here for 1 night but to be honest the quality of a travel lodge or premier in would have been better. The rooms are very dated and in need of repair. The door handle was falling off, the tv could only be turned on and off at the set, the handles had fallen off the bath and the... More

Having checked in and checked stratight back out of a dreadful place, Crabwall Manor saved the day ! Although undergoing some extensive refurbishments which are a little disruptive, the staff, bar and restaurant were all lovely. We were lucky enough to have a refurbed room which was spot-on. A huge bathroom, wonderfully comfortable bed. The Spa was lovely too, although... More

I stayed here on the 11th of May for my hen night with 8 friends and we had a fantastic time. Our stay was a package deal one night stay, light lunch with champagne, 3 course evening meal, 2x 25 minute spa treatments and full english breakfast. We arrived at the spa at 12 o'clock on the Saturday afternoon and... More

Crabwall Manor is a terrific old building, but currently going through a huge investment of refurbishment (£1m plus). I stayed one night (on business in the area) and was given one of the older rooms which is probably on the plan for refurb in due course. Inevitably, there are elements of my stay that I could easily criticise - but... More

We booked the hotel because of the website pictures, it looked lovely. However when we arrived the hotel was going through a major renovation, which it needed judging by the decor of the bits that hadn't been done. I was disappointed not to have been told about this, also even more disappointed not to get any reduction in price! The... More