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All 23 Falmouth hotels »

The Falmouth Hotel

Cliff Road | Castle Beach, Falmouth TR11 4NZ, England
Hotel amenities
The Falmouth Hotel
Professional photos
62 traveller photos
Ranked #8 of 23 hotels in Falmouth
4.0 of 5 stars 102 Reviews
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102 reviews from our community

What travellers say about this hotel
  • “Very good” (6)
  • “Friendly and helpful” (5)
  • “Sea view” (5)
Traveller rating
    32
    37
    19
    9
    5
Only show reviews for Family (22) | Couples (53) | Business (10)
Date Rating
Playa Blanca, Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Beautiful, affordable hotel with stunning sea views and lovely staff and perfect service”
5 of 5 stars Reviewed 17 May 2012

I have stayed at The Falmouth Hotel many times not just for work visits but friend visits too, and never disappointed each time I stay. All members of staff are very helpful from the moment I check in each time- room service, and pleasant housekeeping staff. I normally order room service in the evenings as I normally have a lot... More

Was this review helpful? Yes
Ben Young, General Manager at The Falmouth Hotel, responded to this review
18 May 2012

Dear 124kelly Thank you for your review of the hotel, I am delighted to read your comments. If I came up with a list of sentiments that I would love to be felt by every single one of our guests, the title of this review would just about do it! I really look forward to welcoming you back to the... More

Plymouth
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“.”
4 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

My room was good - I am recently widowed and I wondered if I would be put in a cupboard overlooking the dustbins! I thoroughly enjoyed my stay and can't fault it except for the 'common parts'. I wonder why the bedrooms have been refurbished before the staircase and the saggy sofas in the lounge. I am nit-picking as the... More

Was this review helpful? Yes
Ben Young, General Manager at The Falmouth Hotel, responded to this review
17 May 2012

Dear Sue708 Many thanks for your review, I am very grateful to you for sharing your feedback with us. I agree that most bedrooms are beautifully refurbished - it will not now be long until we have addressed the items remaining in the public areas as we are building up quite some momentum! I am very pleased that you will... More

odearest
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Nice enough, especially breakfast but otherwise unremarkable except for its staff who are lovely”
4 of 5 stars Reviewed 11 May 2012

We were recommended this accommodation by a family member who was staying there for a second time. We got off to a good start. We had a nice welcome and we found the staff generally very accommodating. Décor in reception is "tired" but some lovely local paintings enliven this area and the breakfast room. We had a lovely, large room... More

Was this review helpful? Yes
Ben Young, General Manager at The Falmouth Hotel, responded to this review
14 May 2012

Dear odearest Thank you for taking the time to review your recent stay with us. Overall I am happy that you enjoyed your stay and would return, albeit I am disappointed that we did not deliver a remarkable (in a good way of course....!) experience to you. I am most certainly addressing any issues of 'tiredness' in the reception decor... More

Gloucester, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“tired but clean”
4 of 5 stars Reviewed 8 May 2012

The hotel's building is tired and has seen better days, but it has a lovely ambience which is in keeping with the style and tradition of the building. The staff work very hard to provide a very professional but friendly and efficient service whilst keeping the hotel rooms clean as you would expect in your own home. More

Was this review helpful? Yes
See 2 more reviews by belly5uk for Falmouth
Ben Young, General Manager at The Falmouth Hotel, responded to this review
14 May 2012

Dear belly5uk Thank you for your review, I am pleased to read your feedback regarding the staff, professional, friendly and efficient service is exactly what we strive to achieve - it is great to read that we achieved this aim. We are addressing any remaining 'fabric' issues at the hotel, and there is no doubt, that should you ever revisit,... More

Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
47 helpful votes 47 helpful votes
“Old time elegance and style”
5 of 5 stars Reviewed 7 May 2012

We love the Falmouth Hotel, we stay two or three times a year when visiting family. The hotel's building has seen better days, however it is being refurbished and we see improvements each time we stay. The staff at the Falmout Hotel are great, right from the minute you walk through the door nothing is too much trouble. If you... More

Was this review helpful? Yes
Ben Young, General Manager at The Falmouth Hotel, responded to this review
8 May 2012

Dear Strawbuckie Thank you for this lovely review. I am very pleased to read your comments, especially regarding the customer service - this is of the utmost importance and I am delighted that you feel we are giving due credit to our beautiful listed building. It is also really great to read that our ongoing improvement plans are being duly... More

Falmouth, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Sunday lunch very nice”
5 of 5 stars Reviewed 29 April 2012

A very pleasant experience. Food was lovely and the service refreshingly very professional while remaining friendly and efficient. Lovely ambience. My only quip was the seasoning. The food needed more seasoning and there was only that awful chemical mix Saxa available. A tragedy when the delicious Cornish Sea Salt is produced from that very bay! More

Was this review helpful? Yes
See 2 more reviews by clare488 for Falmouth
Ben Young, General Manager at The Falmouth Hotel, responded to this review
1 May 2012

Dear clare488 Thank you for sharing your experience with us, I am delighted to read how much you enjoyed your recent Sunday lunch. I note that you would have prefered more seasoning and I do agree that we could look at the viability of a local source for this. We are otherwise very proud of the provenance of our ingredients... More

Sedbergh, UK
1 review
“Family holiday”
5 of 5 stars Reviewed 28 April 2012

Great position for a wonderful building. The staff were smartly dressed, spoke well and looked after us with courteousness and speed. Excellent food at the start and end of the day helped to make this a trip to remember for all the right reasons. Unfortunately we did not have time to use the spa. More

Was this review helpful? Yes
Ben Young, General Manager at The Falmouth Hotel, responded to this review
1 May 2012

Dear Susan S Thank you for posting this review, I am really thrilled that you enjoyed your stay so thoroughly! I will enjoy discussing your feedback with all of the team and we really do hope you will consider a future stay with us - we would love to welcome you back. Kind regards and thanks again Ben Young Regional... More

Truro
1 review
“Anniversary Special”
5 of 5 stars Reviewed 23 April 2012

Excellent stay. Friendly attentative staff who made us feel very special. Lovely room with a stunning view. Breakfast was excellent; freshly cooked and served on a piping hot plate More

Was this review helpful? Yes
Ben Young, General Manager at The Falmouth Hotel, responded to this review
24 April 2012

Dear TruroJules Thank you for your lovely review. Friendly, attentive and genuine service coupled with comfort, great food and great views are our exact aims, and I am so pleased to read that we achieved them all for your Anniversary stay! I really hope you will consider us again for a future stay, thank you again for your review. Kind... More

Newquay
1 review
“Wedding in Style”
4 of 5 stars Reviewed 20 April 2012

We attended my son's wedding at The Falmouth Hotel staying overnight in one of their apartments, family also stayed in the hotel and in their cottages. Quite honestly we can't fault it! Most impressive were the staff for whom nothing was too much trouble. The wedding breakfast was superb and ran like clockwork. What fantastic views to have in your... More

Was this review helpful? Yes
Ben Young, General Manager at The Falmouth Hotel, responded to this review
23 April 2012

Dear GoldilocksNewquay I read your review with much pleasure, thank you for sharing it with us! It is so great to read that your Sons Wedding Day was all you could have hoped for. I entirely agree with you regarding our views and I am delighted with your praise for the staff. Please do pass on all our best wishes... More

WATFORD
1 review
1 helpful vote 1 helpful vote
“Set in the English Riviera and local staff who do England proud!”
5 of 5 stars Reviewed 18 April 2012
1
person found this review helpful

The hotel is positioned on the seafront and has beautiful gardens. This is a large hotel and has apartments and cottages which you can hire too, but what shines through is the staff give you a personalised service. We arrived at the hotel just before midnight and the staff immediately enquired if we had a chance to have dinner before... More

Was this review helpful? Yes
Ben Young, General Manager at The Falmouth Hotel, responded to this review
20 April 2012

Dear N S I read your review with much pleasure, thank you so much for sharing it with us. The Falmouth Hotel has much in it's favour, afterall it was the towns first hotel, so it has the optimum positioning with water views front and back! Over and above the things that have always been here, it is the staff... More

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The Falmouth Hotel
Cliff Road Castle Beach
Falmouth TR11 4NZ
England
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