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All 3 Penzance hotels

Hotel Penzance

4.0 of 5
Britons Hill, Penzance TR18 3AE, England
Hotel amenities
Hotel Penzance
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Ranked #1 of 3 hotels in Penzance
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258 reviews from our community

Traveller rating
    169
    59
    18
    10
    2
See reviews for
Families
25
 
Couples
154
 
Solo
32
 
Business
20
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Boston
Top Contributor
93 reviews 93 reviews
29 hotel reviews
Reviews in 42 cities Reviews in 42 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW

My wife and I got a last minute deal on booking.com with a double sea view room for 109 GB pounds. On arrival around 11.30am we were warmly greeted and offered a fresh coffee (Nespresso) while we waited for our room to be ready. Sue gave us a tour of the hotel facilities on the way to our room. We... More

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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW via mobile

We only checked out a few hours ago and I'm stil scratching my head as to how this hotel can charge such a ridiculous price. £180 per night! The rooms aren't special, there's no wow factor, it's a standard smallish room with a half decent view. That's it! The hotel claims to be a pet friendly hotel, this was great... More

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Kehribar, Owner at Hotel Penzance, responded to this review
17 June 2013

I am really dismayed to hear of your poor customer service whilst staying with us, it is very uncharacteristic of us, I shall look into the matter immediately and would appreciate you calling to speak to me in person to resolve the issues you have highlighted, as we were unaware of any of these shortcommings. We do occasionally accept dogs... More

Cologne
Top Contributor
71 reviews 71 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW

We booked for Easter weekend at short notice and thus didn’t have much of a choice. Our room - named for St. Adwen, evidently a Cornish kind of St. Valentine - was very small with very little closet space but ecologically friendly (no little bottles of soap and shampoo but larger refillable ones and an overall green policy we much... More

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Kehribar, Owner at Hotel Penzance, responded to this review
17 June 2013

Thank you for your appreciative review of our hotel. When a guest arrives on spec over a Bank holiday weekend, there is sure to be no choice of room options unfortunately as we are normally 100% full. Thank goodness you found our last one, which is our smallest double [4.5 ft bed] St Adwen is the Cornish patron saint of... More

United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 June 2013

We love travelling but our favourite place is always Cornwall and when we come to Cornwall our favourite place is always the Hotel Penzance. The hotel is fairly small ,extremely well run, very comfortable , oozes quality and old world charm, it is in a great location with spectacular sea views right across the bay,the bustling harbour and St Michales... More

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Malvern, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 June 2013

Went to the Penzance hotel and bay restaurant for afternoon tea on the 11th just. The device from the start was fantastic. The waiter was friendly and made us both feel very welcome. The afternoon tea was out of this world. Would love to stay in the hotel in the future. Amazing hotel guys :)

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London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 7 June 2013

The positive things: This is a nice looking hotel, in a good location, up a hill giving a good view over the bay. It's not too far to walk to the town center where there are plenty of pubs and restaurants. But, too many negatives: The room was small and in the roof space with sloping ceilings to knock your... More

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Kehribar, Owner at Hotel Penzance, responded to this review
12 June 2013

I'm sorry our room did not meet with your expectations for the price you paid [£80 per night] It was a double room, [all be it our smallest double] although you had booked a single room. We try hard to match guest expectations with their reservations, but when a late booking is made we have very little manoever when the... More

Welwyn
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 May 2013

Stayed here for 4 days over the late May bank holiday whilst walking the coast path. Excellent hotel, with very comfortable and spacious single room. Convenient for railway station and bus station. Very attentive service, and one was made to feel very welcome. The restaurant was of a very high standard. Another good feature, for those walking the coast path,... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 27 May 2013

The view from our hotel was lovely, the room was very clean and fairly spacious. However, the two nights that we stayed were not the best. The mattress was far too soft and it felt like sleeping on a bouncy castle and the pillows felt like they were stuffed with cotton wool, we both kept waking up throughout the night... More

Was this review helpful? Yes 1
Kehribar, Owner at Hotel Penzance, responded to this review
12 June 2013

We are so pleased that you took the time to review your stay, the staff had no idea that you had endured any discomfort or poor service. Our beds all are memory foam or have quilted toppers and the pillows are pared, one soft and one firm. It would have been a simple matter to remove the topper or change... More

Hastings, Hawke's Bay, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 17 May 2013

We had a wonderful upgrade to a room with a view. It was a clean,comfy room,with all the space and requirements for our stay. I would recommend it to anyone..staff were very friendly and helpful. We enjoyed a lovely evening meal in the hotel restaurant..with attentive and friendly service. My daughter & I really enjoyed our stay.

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Basingstoke, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013

Stayed at Hotel Penzance for a few nights as a short getaway. Found the location great, near the station and town centre, with great views over the bay and St Michaels Mount. All the staff were very welcoming and friendly and went out their way to help, especially the staff in the Bay Restaurant. The hotel staff even let me... More

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Additional Information about Hotel Penzance

Also Known As:
Hotel Penzance Cornwall
Address: Britons Hill, Penzance TR18 3AE, England
Region: United Kingdom > England > Cornwall > Penzance
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Penzance
Price range (per night): RM679 - 983
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
4 Star independent Town House Hotel. Converted from 2 Edwardian merchant's houses and perched on a hill overlooking the busy Penzance waterfront and harbour. 25 individual rooms over 3 floors with warmth, comfort and service a priority. Open all year with a 2 rosette restaurant - The Bay Penzance - Ideally situated for all the sites of West Cornwall from The Lizard to St Ives and the Isles of Scilly. ... more   less 
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