I booked a surprise party for my wife's 30th birthday the first bank holiday in May, we had the function room from 19:30-0100. First impressions of the hotel are lovely location amazing decor and very helpful reception area staff. Although I managed to pop in a couple of times due to me working overseas most of the party was arraigned... More

Stayed at the Cumberland twice this year so far and would definitely recommend it as a base for visiting bournemouth. The rooms are a little dated and could do with some updating but the bar/restaurant areas more than make up for this. The decor in the bar is so inviting you never want to leave, their cocktail menu is varied... More

Noisy. Friday and Saturday akin to living in a kettle drum. Complain. Staff response, smiling indifference. Rooms basic and tatty. They state that they have spent an enormous amount of money on refurbishment. Certainly not the bathrooms and bedrooms. Decided not to dine as the service and quality might have been to the standard og the main hotel. Used for... More

My wife and I needed a decent break so after looking at the reviews on TA we opted for this hotel, it was a little bit over our budget but we thought we'd treat ourselves. First impressions we're that it was in a good location and was certainly clean. The check in was efficient but not friendly still no matter... More

We stayed with friends for three nights from 9th to12th May. Booked seafront rooms and were upgraded on arrival to 4th floor. What was particularly impressive was the staff team, all very friendly and dealt with any requests immediately. Rooms were fine although the showers were a bit antiquated. Food on set menu was very good and generous portions. All... More

lovely art deco hotel relaxing lounge and lovely dining room food very good staff helpful and attentive, lovely afteernoon three tier tea scones cakes etc we had room with balcony above lounge which unfortunately had the sound of piped music base was too loud there was a wedding taking place and music went on until 12 oclock ask for a... More

Having visited the hotel, several times before our wedding day it's fair to say that I thought that I knew what to expect.. I was wrong.. But for the best.. The hotel decor is fantastic, food and service second to none and bridal suite brilliant. I can't really fault a thing and a big thank goes out to everyone at... More

On the 6th April we had a wonderful time celebrating the Wedding of one of our daughers at this hotel. We had visited a Wedding fair here early last year and my daughter fell in love with this place and wanted to get married here. Well we weren't dissappointed.The hotel is in the "Art deco" style and has many beatiful... More

The hotel overlooks the sea and if you are lucky enough to get a front facing room you can see right across the coastline. The hotel is dated like a 1940's cruise ship and the decor is mismatched, however the reception staff are very friendly and accomodating. The lift was tiny so not good if you aren't keen of confined... More