The booking system was good, and the room rate very competitive. Most of the staff were brilliant, with the exception of some 'service tension' in the bar. I can't understand what was happening in the kitchen? 30% exceptional 40% average 30% poor. On this subject, we were puzzled to be unable to eat in the restaurant on Sunday (father's day),... More

Had a 2 night stay whilst I was in Bournemouth on a business trip. The room was a good size with good facilties, even a tea pot for making a decent brew. I generally rate a hotel based on the breakfast and the shower. The breakfast was first class but the shower was not so great. Clean enough but no... More

We have just returned from two night stay. We have never been to Bournemouth before so didn't know what to expect. We found very nice accommodation, excellent customer service. Food was very good, My husband doesn't like eating out at all at restaurants etc but we ate there every night. It wasn't in with our package but was definitely worth... More

Just come back from a 2 night stay - first time in Bournemouth and have to say how disappointed me and my husband were. The room small and in need of re-vamp. Creaky floors throughout the hotel and at 1 point we actually thought that the people in the room above us were walking around in our room due the... More

I have recently returned from the Elstead (stayed DB&B for 4 nights end of May) with a group (mixed ages) I would return as I have stayed at quite a few hotels in Bournemouth on the same Board basis but The Elstead has now become my favourite. One snag for me, as I am disabled it is further from town... More

Our Priority for any stay is a comfortable bed, in our case a soft mattress and soft pillows. The Elstead had good comments on comfort so we booked for 2 nights and followed up with an email request stating that it was an essential detail. Our large family room was pleasant enough and because of the reassuring return email I... More

We have been going to the Elstead for the last few years and have to say that the facilities and rooms are very good. Couple this with the excellent food and warm and friendly hospitality of the staff makes this more than just a 3 star hotel. Well worth a visit.

We stayed here on Saturday night and had a very nice time. The hotel is quite large and spacious. We had a double room that had a double bed and a single bed in it. The bed was very comfortable and everything was spotlessly clean. There was a tiny TV in the room but there were plenty of channels. It... More

we had not been to bournmouth before so we were not sure were to stay but we were pleased we stay here the service was first class all the staff were excellent the room were were nice and the bathroons were very nice would stay again