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All 43 Brighton hotels »

Hilton Brighton Metropole

4.0 of 5
Kings Road, Brighton BN1 2FU, England
Hotel amenities
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Hilton Brighton Metropole
Ranked #17 of 43 hotels in Brighton
3.5 of 5 stars 814 Reviews
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814 reviews from our community

What travellers say about this hotel
  • Sea view(27)
  • Very good(17)
  • Public area(14)
  • Car park(14)
  • Air conditioning(13)
  • Very nice(11)
  • Dining room(8)
  • Great location(8)
  • Windsor Restaurant(7)
  • Mini bar(6)
Traveller rating
    147
    206
    196
    148
    117
Only show reviews for Family (100) | Couples (279) | Business (165)
Date Rating
Hitchin, United Kingdom
1 review
2 of 5 stars Reviewed 24 May 2012 NEW

4 of us prebooked afternoon tea as part of a day trip to Brighton.From the outset we felt ignored, an inconvenience and staff seemed puzzled almost as to why we were there despite showing a copy of the booking.We were kept waiting for ages and finally directed to the restaurant which turned out to be the wrong place. However determined... More

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Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 23 May 2012 NEW

We had booked the Grand next door for 2 nights but got bumped to this hotel from there - next door for 1 night as they had a client who changed dates and took over the whole hotel, we were not happy and even unhappier after this one night stay. The room was very small, the bathroom even smaller, the... More

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2 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

Yesterday went to an arranged Spa Day. The changing area, toilets and showers were filthy, no toilet tissue in dispenser. Robes that had previously been requested never turned up. When we arrived there at 10am we placed our orders for lunch so it would've been ready for 13.00 at 13.30 we were still waiting to be approached by a member... More

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UK
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 21 May 2012 NEW

As stated before, some areas are worn, but in general a nice hotel with period features. Rooms can be hit and miss, mine was huge, airy, and well furnished, others I saw were small and very hot however re-fit in progress. I do think this is now reflected in the price as you can choose a newly refitted room or... More

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South-East England
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 17 May 2012

Stayed on business just for one night, booked by my office. Have stayed before and always had a sea view. This time I was given a room at the back of the hotel, so the view was not attractive. BUT the price of the room was very inexpensive and this is a gorgeous, classic seafront hotel. So I was happy... More

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Australia
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

We stayed in both ocean view & internal view rooms & both were good. The pool, spa & sauna are lovely although a little plagued by both children & people who couldn't really swim so you had to more wallow in the water than swim laps. I wouldn't bother with the hotel breakfast if you're concerned about food but if... More

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yug33, General Manager at Hilton Brighton Metropole, responded to this review
17 May 2012

Thank you very much for taking the time to write your feedback following your recent stay at Hilton Brighton Metropole. The hotel as you say has a great location and with the facilities we provide and refurbishments we have made is a great base from which to explore the local area. I was disappointed to read that our Hilton breakfast... More

kent
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 15 May 2012

I found this hotel to be in need of updating in areas, on hoping to have a spa weekend I found the spa to be damp, smelly and like a third rate council run spa that i would never go into! no offence to the council run places that are good. But hey I was paying for something a bit... More

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See 2 more reviews by blueyedchelseagirl for Brighton
yug33, General Manager at Hilton Brighton Metropole, responded to this review
17 May 2012

Thank you for taking the time to post your feedback following your most recent stay and I am sorry to read that your fell below the Hilton standard. The hotel is in the process of refurbishing and redecorating a large number of rooms. Please accept my apologies for the disappointments you had with the hotel and be assured we are... More

London, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 13 May 2012

I have stayed at the Hilton Metropole several times over the past few years and the experience has always been pretty good. However on this visit there were a few issues that dropped the experience to an average. Check in was prompt and as our room wasn't ready we were able to leave our bags in a secure area. A... More

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UK
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

We stayed at the Hilton over the recent bank holiday weekend. On first impressions the hotel looks pretty grand, as you would expect. However scratch the surface and unfortunately this hotel just doesn't live up to expectations. Firstly, we were supposed to be able to check in from 3pm. On arrival we were informed that they were running late cleaning... More

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yug33, General Manager at Hilton Brighton Metropole, responded to this review
23 May 2012

Thank you for taking the time to post your feedback following your recent stay and I am sorry to read of your dissatisfaction. I would also like to apologise for the delayed service you received upon your check in, this certainly is not the standards we are striving to achieve. I have discussed the inefficiencies you experienced in our Windsor... More

Copenhagen, Denmark
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 May 2012

The Hilton in Brighton is just a lovely place. Right at the seaside. Extremely spacious rooms and absolutely lovely service! I'd definitely recommend this to anyone. More

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yug33, General Manager at Hilton Brighton Metropole, responded to this review
17 May 2012

Thank you for taking the time to post your feedback following your recent stay with us. It is always a pleasure to read our team have provided you a wonderful experience, throughout your stay. Once again, thank you for your positive comments and we look forward to welcoming you back in the near future. Kind regards Guy More

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Additional Information about Hilton Brighton Metropole

  • Hilton International Brighton
  • Brighton Metropole
  • Brighton Hilton
  • Hilton Brighton
Address: Kings Road, Brighton BN1 2FU, England
Price range (per night):* RM345 - 1,412

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