Having seen the bad reviews we were expecting the worse. However, we were pleasantly surprised. It is true that the hotel is in need of refurbishment but the main part of the hotel is charming and full of character due to it's age. Sadly, the same cannot be said of the annexe ! The hotel is centrally situated in Lewes... More

We had a groupon voucher and were treated like we should not be at this hotel. The friendliest member of staff had to be the lady cleaning the rooms in the annexe. Ah yes the annexe! If you are put here it feels like you are literally out in the cold. The weather was cold and wet and you have... More

Me and my husband booked the White Hart Hotel via Groupon deal to celebrate our 10th Wedding anniversary. I had read previous reviews and was really worried about what i would discover at this hotel. I was pleasantly surprised, the hotel is oozing in character and if you like the olde worlde look, then this hotel is for you. We... More

We also had a Groupon voucher, and took our 5 year old son and 18 month old daughter along to celebrate our wedding anniversary. The town of Lewes is beautiful, full of history, and we all had a fantastic time. The staff could not have been more helpful. Jose on the front desk kindly stored our pram and lent me... More

I stayed at the White Hart during a week's work nearby. I never expect too much from a hotel, but this one was so bad to the point of being hilarious. No greeting on arrival - the lady at reception has a lot to answer for after reading all the comments about her. She seemed extremely put out by the... More

We had a Groupon voucher so thought we would spend the weekend for my sisters hen celebrations. The car park is a friggin NIGHTMARE. Residents at the hotel are not given priority so spa users take up much needed spaces in the tiny car park. We were told if there were not spaces, to park in the train station car... More

We also had a Groupon deal offering cream teas, red wine in the room on arrival, a 3-course dinner and full breakfast. The staff were very accommodating about the cream teas informing us that we could have it on either day. We had it on the day we arrived, spending a leisurely couple of hours on a wet and miserable... More

After reading a number of poor reviews on this site, we were nervous about this weekend break. The Hotel is old and has lots of character, don't expect the sterile rooms and facilities of a chain Hotel or you will be disappointed, and it is fair to say that the Hotel could do with some investment. Firstly after reading reviews... More

I was quite excited when I found out I was being sent somewhere other than travel lodge for a week away on business. However, the white Hart provided poor service, with the exception of the breakfast staff who were more accommodating, but very surly service was received at reception. The rooms were dated and poorly maintained, for some reason my... More