Overall, very good: staff polite and efficient, room clean, bathroom very clean. Supply of tea/coffee making ingredients a bit mean - I'd have liked more (milk, especially). More

Stayed here as part of a large group taking a weekend in Cheltenham. The hotel must be quite new as everything is of good standard and spotless clean. No frayed towels, chipped bathroom tiles or stained bedding here. The rooms are a good size for the price and the breakfast is worth the money. The location is not great. It's... More

Exceptionally clean, great staff and 15 minute walk to city centre. Oh and mustn't forget the wonderfully comfortable bed. Would highly recommend and would stay here again. Liznbri More

I like Premier Inn, and this location was excellent for my visit. However, there was no inside bar, so if you want food or a drink you have to go across the car-park to TGI Friday's next door, which isn't ideal when it's pouring with rain! I also had a noisy bathroom fan which whirred away all night even though... More

Our stay at the premier inn was fine though I would check and then Double check when you book what your room allocations will be as we required a single and a twin and got a Double and a Double with an extra bed! Felt a bit guilty splitting the rooms 3 ways as two of us had nice large... More

Absolutely spotless room. Bathroom especially clean. Very comfortable bed and pillows. Helpful, friendly staff. TGI Fridays next door virtually (food and service there also very good). Have stayed at this hotel a number of times and would thoroughly recommend it (only cost me £52 as well!). More

I stayed here on the 23/04/12 and it was fantastic, when I arrived i was greeted by very friendly staff, i soon went to my room opened the door and WOW it was spotless, the room was immaculate, you can see the staff take pride in their hotel, there was a nice 40 inch led tv on the wall very... More

Just returned from a short weekend break and can honestly reccommend this hotel to all.I am a very picky person so I do hope i can tempt you to try out this place! Location brilliant just a 15 minute walk to the town centre. The service we received was excellent and the comfiest bed i have ever slept in!! TGI... More

As a regular user of PIs, I was disappointed at having to invoke their 'Good Night Guarantee' for the first time because the bed was so uncomfortable (and a lot smaller than other PIs I have stayed at). To be fair, there was no argument about it, the charge was refunded and we were moved to a different room with... More