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All 22 Southampton hotels »

De Vere Grand Harbour

4.0 of 5
West Quay Road, Southampton SO15 1AG, England
Hotel amenities
De Vere Grand Harbour
Ranked #13 of 22 hotels in Southampton
3.5 of 5 stars 462 Reviews
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462 reviews from our community

What travellers say about this hotel
  • Very good(19)
  • Very nice(11)
  • Car park(8)
  • Star hotel(7)
  • Credit card(7)
  • Air conditioning(7)
  • Steam room(6)
  • Staff were friendly(5)
  • Leisure facilities(5)
  • Nights B B(5)
Traveller rating
    100
    143
    96
    78
    45
Only show reviews for Family (69) | Couples (208) | Business (78)
Date Rating
Harlow, United Kingdom
1 review
5 of 5 stars Reviewed 22 May 2012 NEW

we stayed for 2 nights in the rigdale suite our room was fantasic, clean well equiped, staff were friendly and helpful and the hotel overall was beautiful would definetly go back! More

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Stratford upon Avon
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 21 May 2012 NEW

I have regularly stayed at the De Vere Grand Harbour the night before boarding a ship. It is very well located for all of the docks, although I would still recommend a Taxi for any of the docks. The door staff and receptionists have always been friendly and the concierge service helpful and accurate. Unfortunately the bar staff consistently fail... More

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Brighton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 18 May 2012

Stayed here over the weekend for a special occasion and the first impression of the hotel is lovely! Very clean and well maintained and check in was very efficient, the receptionist (Hannah) was very polite and helpful. There wasn't any conceirge present but the lifts are close. Stayed in a sea facing room and it was lovely. I was a... More

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Chichester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 May 2012
2
people found this review helpful

Booked a package which combined a show (Oliver) and dinner at the Mayflower Theatre. From start to finish we could not fault anything. Staff were attentive and efficient. Excellent gym and pool. Views of the liners from our room were an added bonus as there were a couple of the larger ships in dock this weekend. Taxi's between the theatre... More

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See 2 more reviews by Steve B for Southampton
Steve Grant, General Manager at De Vere Grand Harbour, responded to this review
16 May 2012

Dear SteveB I really appreciate you taking the time to review your recent stay with us at the Grand Harbour Hotel, Southampton as part of a Theatre Package. I hope you enjoyed Oliver. Thank you so much for all of your kind comments regarding the team here, service you experienced and food quality. We have recently invested in decorating certain... More

Plymouth, United Kingdom
Senior Contributor
28 reviews 28 reviews
Reviews in 14 cities Reviews in 14 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 11 May 2012

A superb hotel to stay, particularly when catching a ship the next day. Staff most helpful, and a very relaxing environment. Impressive restaurant, and reasonable prices for the type of hotel. Complementary transport to ships if you have dinner in hotel. More

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Steve Grant, General Manager at De Vere Grand Harbour, responded to this review
14 May 2012

Dear Johnbcoates Thank you for taking the time to review your recent stay with us at the Grand Harbour prior to your cruise, which I hope you enjoyed. I really appreciate your kind comments regarding my team, the service you experienced and the food quality in our Number 5 Restaurant. I will ensure to pass on your comments to those... More

wirral
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 May 2012

Stayed here for a few days prior to picking up the cruise ship. The hotel is lovely although some of the rooms are a little tired looking they were extremely clean and fairly large rooms. We had one with a balcony over looking the harbour. The breakfast is good with ample selection, we had a lovely meal in the main... More

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Steve Grant, General Manager at De Vere Grand Harbour, responded to this review
11 May 2012

Dear Mrsmacwirral Thank you for taking the time to review your recent stay with us at the Grand Harbour Hotel, Southampton prior to your cruise which I hope you enjoyed. I am delighted that you enjoyed your stay with us and your husband enjoyed his surprise birthday party! Thank you so much for your kind comments regarding my team here,... More

oxford
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 8 May 2012
2
people found this review helpful

We decided to head to the South Coast for our Wedding Anniversary and chose the Grand Harbour as it looked pretty nice on the website. On arrival we had a short wait in reception to check in. The staff were helpful just a little slow. We had booked a 'harbour view' 'deluxe' room. We were given the key for room... More

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Steve Grant, General Manager at De Vere Grand Harbour, responded to this review
16 May 2012

Dear Oxfordbella Thank you for taking the time to review your recent stay with us at the Grand Harbour and I appreciate you doing so. I am disappointed to learn that you did not enjoy your stay here and please accept my sincere apologies for the inconvenience caused to you by the lock on your bedroom door. I have spoken... More

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4 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

We stayed here for one night at a good last minute rate of 109 dbb. Pool warm but maintenance badly needed. Tiles missing from jacuzzi area and sharp edges could be dangerous , stairs very rusty. With some care and attention could be really nice ! We had lunch in bar area which was very good. Mixed message on Style... More

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Steve Grant, General Manager at De Vere Grand Harbour, responded to this review
11 May 2012

Dear Lj39 I appreciate the time you have taken to review your recent stay with us at the Grand Harbour Hotel, Southampton. Thank you for your feedback in such detail. We are currently undergoing a maintenance project in our Pool and surrounding areas which we hope to complete by the end of this month and will eradicate the points you... More

The centre of England
Top Contributor
61 reviews 61 reviews
Reviews in 45 cities Reviews in 45 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 7 May 2012

The deVere is a hotel that aims at the more luxurious end of the market and in that respect it does not disappoint. My room was very comfortable, spacious and very well equipped. It came with a large comfortable double bed but like most hotels (understandably) uses synthetically filled pillows with no feather pillow provided for customers who prefer this... More

Was this review helpful? Yes
Steve Grant, General Manager at De Vere Grand Harbour, responded to this review
11 May 2012

Dear ooDormouseoo Thank you for the time you have taken to review your recent stay with us at the Grand Harbour Hotel, Southampton and I appreciate all of your comments. I am pleased that you enjoyed the bedroom you stayed in, the breakfast and your overalll experience of the Grand Harbour. I hope we will have the pleasure in welcoming... More

St. Lucia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 May 2012
2
people found this review helpful

My daughter (in her wedding dress) and her new husband (in his morning suit) arrived very excited at De Vere Grand Harbour Hotel by taxi for their honeymoon night after their wedding only to be told that their room that was booked and paid for had been given to someone else. They were then told that no other room was... More

Was this review helpful? Yes
Steve Grant, General Manager at De Vere Grand Harbour, responded to this review
11 May 2012

Dear JuneJohnston I appreciate the time you have taken to pass on your feedback with regard to a reservation for the Bridge and Groom. My team have persoanlly spoken with the mother of the Groom and I have subsequently written to her also with an explanation of the situation that occurred following my investigation. Thank you once again for taking... More

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Additional Information about De Vere Grand Harbour

  • De Vere Grand Harbour Southampton
  • De Vere Grand Harbour Hotel
  • De Vere Hotel Southampton
Address: West Quay Road, Southampton SO15 1AG, England
Price range (per night):* RM690 - 913

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De Vere Grand Harbour
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