Just stayed at the Winchester for two nights in their largest suite with out 4 month old daughter. Positives: Breakfast service was vastly improved, last year you were lucky to get your toast and tea before you had finished eating, this time they were served within a minute of arrival. Asked for a baby cot/crib in the reservation and it... More

Reception staff were attentive and quick, rooms clean and comfortable. Breakfast was delicious and service good. However, the main reason we booked the hotel was for the pool as we had our 3 yr old daughter with us who loves to play in the pool. The pool was ice cold for 3 days we were there which was due to... More

Have had the misfortune of having to stay on 3 occasions,in what I would best describe as an average 3 star hotel, Rooms are noisy is you overlook the rear of the hotel. Some extractor or fridge units that run all night, a window thats held closed with bits of paper. Breakfast is always tired looking, and the choice is... More

Not a warm welcome, the girl on reception didn't give us any information on hotel, eg meal times, or even where the restaurant was, never mind details on swimming pool etc. The room itself was ok, but how this is a 4* is beyond me. No semi skimmed milk in room, only full fat, lady cleaning the room said they... More

Room was great, food superb. Prompt, professional, friendly service. Can't wait for our next trip to visit 'The Spa' opening on 21st May. More

Stayed for one night over a bank holiday weekend. Feared the worst when we stood at reception for what seemed like 10 minutes but was in reality probably more like 2, while the 'receptionist' fiddled around with his computer. Not a glance at us, not even a 'sorry to keep you', nothing. Probably the worst welcome I have ever experienced... More

Absolutely stunning hotel and very helpful members of staff. The staff went out of their way to ensure my best friend had the wedding of her dreams. Extremeley happy from start to finish. Very elegant rooms, beautiful food and great facilities. We would definitely stay here again and would recommend anybody who was thinking of holding their wedding here to... More

We stayed at this hotel on Saturday 5th May for 1 night on a "Fizz Break" which included breakfast and a 3 course evening meal - with "fizz"! Hotel is about 10 minutes from cathedral and shops, overlooking a council car park. Although there are 98 rooms in the hotel there are only around 20 hotel parking spaces, so the... More

We stayed here from Mayday bank holiday. The hotel is really well situated to get access to the city centre, this including the Theatre Royal, the cathedral and main shopping streets. We were able to park the car and not use it for two days – bliss! check-in was quick and easy and there was a genuine buzz in the... More