This hotel has clearly had some sort of refurbishments since some of the older reviews. I can't work out why it is in the Inns & BBs category rather than Hotels. The location is on the edge of the town centre. The hotel over looks the main town. There is a small car park at the front of the hotel.... More

If you are looking for a faceless business hotel on a busy motorway junction then this is not for you. The Royal Wells Hotel is a charming independent hotel situated in a prime location at the top of Royal Tunbridge Wells. A warm greeting always awaits, staff are friendly and helpful. Bar and lounge areas are most comfortable. Rooms well... More

Hotel staff quite pleasant but decor is in need of updating, carpets very worn and dirty. The bathroom was let down by the discoloured shower curtains that stick to you when showering, if you are updating a bathroom why wouldn't you put in a shower cubicle or screen. The room was chinsky with lace, brass handles and tired curtains. The... More

We hosted a funeral wake in one of the downstairs reception rooms and also stayed the night following the event. The food provided was (as requested) sandwiches, cake and tea and coffee as well as wine and beer if required. Gluten free sandwiches were also provided on request.The staff at all times were friendly, helpful and polite. The room we... More

We stayed at the Royal Wells last night and would thoroughly recommend it. The entrance lobby, bar and restaurant are lovely and the overall atmosphere is very welcoming. We didn't use the rrestaurant (other than for breakfast) but the menu seemed good value. Our room (one of the superior ones) was very nice. The bed was comfortable and the bathroom... More

Stayed at this hotel for an overnight party. The room was comfortable, if you like a firm bed! The shower was great, one of those downpour set-ups, gave one a real soaking. The staff were friendly and the breakfast was delicious and cooked in a proper manner. More

The staff were really friendly, welcoming and genuine. The room was pretty decent although the shower could have been better; overall for the price it was definitely a good sized room with a comfy bed and ok decor. The location is excellent and the breakfast was also really nice and worth getting up early for. Some of the communal areas... More

My husband & I have just returned from 1 night at the Royal Wells Hotel. We stayed in room 10 which is one of the suites. Our initial impression was what a lovely room but after staying the night decided it was in need of an update and a good clean. The room carpet was very dirty and some of... More

My wife and I booked to stay here the night as we were attending a wedding reception at another venue. My wife is heavily pregnant and I mentioned this on the phone when I booked the room. When we arrived they had reserved a car parking space for us right by the door even though they had their own wedding... More