as bad as it gets. 1 lift out of order, tired bar and Got to room and TV had scuh a quiet limiter on it that I couldn't hear the tv. Sofa bed was very uncomfortable and bed had thin mattress. Glad it was just for work as I would not personally pay for this place. Staff too busy talking...
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Dear PHC M,
Thank you for taking the time to add your comments regarding the Hotel, I very curious to find out when you stayed at the hotel we have not had any lift faults in quite so time and nothing reported to us. If you could call me on 01482 485700 and a full audit of the bedroom room...
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My daughter and I stayed for one night because she was taking ice skating tests at the Ice Arena and had to be on the ice at 6.00 the next morning. Much better than getting up at 4.30 and driving for an hour! The hotel's very handy for the ice rink - it took us less than 5 minutes to...
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Hi Jan A,
Thank you so much for your kind comments, I am delighted you enjoyed your stay and hope to welcome you back for the next event
Kind Regards
Debbie Hutchins
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good hotel for business people.good breakfast especially continental hot food not a lot of choice.room clean and spacious bed not that comfy and pillows were hard and having to pay for parking would stop me staying there again.staff helpful and pleasant
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Hi Cheryl
Thank you for leaving your comments, I am pleased to hear you enjoyed the Continental breakfast and you found the staff friendly, I do understand the frustation regarding the car parking cost, however the car park is owned by St Stephens who has kindly reduced the rate for 24 hour parking from £15.00 to £7.00 but myself would...
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This was a 1 night business stay as I was working near Hull.
I picked the HI Express over the recently stayed in Premier Inn as the rate was slightly better, I get priority points and it had free wifi.
I found the location of the hotel OK, thanks to my Sat Nav, but it was not overly clear where...
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Hi Siddex,
Thank you for your kind comments regarding your stay at the hotel, I am always pleased to hear all feed back and use all the information to improve our service and standards.
We hope to see you back at the hotel very soon
Kind Regards
Debbie Hutchins
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This Holiday Inn Express is in a great location, with good affordable parking at the entrance. The hotel is adjoined to a shopping / entertainment complex and multistory car park. The staff are pleasant and helpful. The rooms are clean and roomy. Breakfast is free. A good place to stay.
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Hi Cinderella6565,
Thank you for your kind comments we are always pleased to see our guests enjoying the city and hotel.
Hope to welcome you back very soon
Kind Regards
Debbie Hutchins
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The hotel is directly next door to the Hull Railway station. In addition it is in the centre of town so great for transport links. It was clean, friendly, very comfortable, good price and staff were really friendly. No bath but great power shower. Didn't eat in restaurant in the evening but the breakfast was great. As much continental as...
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Hi Nikiann,
Thank you for your kind comments, we are glad you enjoyed your stay with us,
Kind Regards
Why not take advantage of our new weekend rates starting from as little as £39.00 per night including Breakfast
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I stayed at this hotel for one night with my teenage son when we were going to visit Hull University. The Hotel is excellently placed for the Uni which is a 5-10 minute drive away, for shopping or sightseeing in the City, and for travel by car or train as it is situated right next to the mainline station, with...
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Hi Caliwanabee,
Thank you for your review, we are glad you enjoyed your stay and hope to welcome you back.
Kind Regards
Debbie Hutchins
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Our family have used this hotel as an "assembly point" before leaving the next day for the Ferry Terminal at Hull for holidays in Holland.
The hotel is centrally positioned in Hull City Centre, and has the benefit of a large and secure car parking facility that allows direct access to the hotel entrance.
The staff are always pleasant and...
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Hi Alan,
Thank you for your comments with regards to the hotel, I am sorry about the Breakfast, and having to clear your own table is not good in my eyes, I have spoken to the breakfast staff on duty with regards to clearing tables as quick as possible.
I am sure Paul from Wokkas Chinese will be glad to...
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My husband and I went on a groupon deal. fantastic value the meals were lovely, although table covers would have made it. The staff were very pleasant, welcoming. We felt relaxed and very comfortable the room was modern, clean and smart. We would stay again.
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Locaton is great since it is in the Center of the city. However rooms are tired and below average holiday inn express standard
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Qaftab,
Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the accommodations you received. We appreciate the candid feedback we receive and welcome any opportunity to improve. We hope that you give us a chance in the future to show you how great our hotel is.
Ben J
IHG Care
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