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All 18 Kendal hotels

Riverside Hotel

3.0 of 5
Beezon Road | Stramongate Bridge, Kendal LA9 6EL, England
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Ranked #5 of 18 hotels in Kendal
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391 reviews from our community

Traveller rating
    108
    160
    70
    36
    17
See reviews for
Families
52
 
Couples
222
 
Solo
9
 
Business
27
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 June 2013 NEW

Room on first floor over looking river good do with a face lift as is very dark and dreary.Pool was o.k but only for a easy swim as it is quit small.Breakfast choice was satisfactory but i arrived at 0730 along with a coach load of tourists. the 1 server on duty was overwhelmed with orders for tea etc.and had... More

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The_ManagerSLH, Manager at Riverside Hotel, responded to this review
17 June 2013

Thanks for your review. I hope you enjoyed the cat show and we were pleased to host you and your cats! I'm pleased you enjoyed the service and beer too! Hopefully we will see you again. More

Scotland
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW

Booked this for an overnight stop for business whilst in Cumbria. Turned up at hotel and was given a suite, which was most unexpected. The room overlooked the river and although there was some road noise from the side of the building, it was not annoying. The staff were excellent and dining in the bar was a solitary act! It... More

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The_ManagerSLH, Manager at Riverside Hotel, responded to this review
17 June 2013

Thank you so much for your visit and your superb, 5-star review; it was a pleasure to read. Thank you for your kind words about our staff. They turn good stays into great ones with their efficiency and, of course, friendliness! Thanks for recommending us to others and we hope to see you again. More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW via mobile

Just stayed 3 nights at the Riverside. Second time we have stayed although first time was a few years ago. Excellent location for sightseeing but also in ideal position for the town. Park the car in the large free car park and walk to a good choice of shops,bars and restaurants. Our room was the kendal castle suite, and was... More

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The_ManagerSLH, Manager at Riverside Hotel, responded to this review
17 June 2013

Thank you for your review and your return visit. I'm glad you enjoyed the Kendal Castle suite; very comfortable that's for sure! It is a shame we cannot please all the people all the time, but we do use all of the reviews, good or not so good, to help us constantly improve. Thanks again! More

Runcorn, United Kingdom
1 review
4 of 5 stars Reviewed 12 June 2013 NEW

The hotel was nice and staff are very helpful. Our room on the ground floor was a little tired but a good size ,but the view from our window of the river right outside made up for this (was told all rooms have a river view).We didnt use the pool but it looked great and a good size but they... More

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The_ManagerSLH, Manager at Riverside Hotel, responded to this review
13 June 2013

Thank you for your review, it was an enjoyable read. I'm glad you had a nice stay and that you would consider using us as a base for the Lakes. A brief word on the TV in reception; it is for security purposes; health and safety. Also, guests and people passing aren't standing in reception watching the TV. The camera... More

cheshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 June 2013

me and my hubby have just came back from 2 nights at this hotel and we loved it we will defo be going again..... what a lovely hotel right on the river we enjoyed 2 nights of piece and quiet and we loved sitting out on the balcony in the sun......staff were lovely as well... see you soon xx

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The_ManagerSLH, Manager at Riverside Hotel, responded to this review
12 June 2013

Great review thank you. I'm pleased we were able to provide you with an enjoyable break and that even the weather cooperated! See you again soon, thanks. More

Newcastle, United Kingdom
4 of 5 stars Reviewed 9 June 2013

My girlfriend and i Stayed at the riverside 8th-9th july.We had origionally planned to stay in windermere but it was fully booked so decided on kendal.Im so glad we did as windermere was so busy during the day it was great to escape and only a 15 minute drive away.Upon arrival the hotel is situated overlooking the river which was... More

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The_ManagerSLH, Manager at Riverside Hotel, responded to this review
10 June 2013

Thank you so much for your wonderful review. We are in a great location to be able to visit Windermere, by train, bus or car. Kendal has a bustle about it as well, as you mention, with its great restaurants and shops, etc. Thanks for mentioning our friendly staff too, something we are well-known for! I'm also pleased you enjoyed... More

Kendal, United Kingdom
1 review
1 of 5 stars Reviewed 9 June 2013

We had probably the worst experience of dining that we could have ever had! We had not been to the area before and it looked charming by the river. Being new to an area, the rule of thumb, when dining out it is advisable to utilise the larger places on the first night as these tend to have every part... More

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The_ManagerSLH, Manager at Riverside Hotel, responded to this review
10 June 2013

This was a surprising review to read considering the reviewer spent over 2 hours in the restaurant and bar, ate their entire meal and continued to order things in the bar after their meal. Nothing was brought to the attention of management or staff, only well after the fact was mention made to the receptionist on duty; at which point... More

York, United Kingdom
1 review
5 of 5 stars Reviewed 5 June 2013

We stayed at the hotel for 1 night with 2 children and 2 dogs. The room was fantastic and didn't feel cramped at all. It had a lovely view over the river and we enjoyed a very tasty meal in the bar in the evening. It's the first time we've stayed in a hotel with the dogs, we normally do... More

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The_ManagerSLH, Manager at Riverside Hotel, responded to this review
7 June 2013

Thank you for this wonderful 5-star review. i'm pleased your whole family enjoyed themselves (including the dogs of course!). I'm happy you will be making a return visit in the future! More

Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 29 May 2013

I expected a little bit better than we found, based on the previous reviews here. We had a room for 4 (2 adults, 2 children) and that meant one bed was a roll-away set up for us. When we got to our room it was already set up, which was great, but I actually felt sorry for my daughter sleeping... More

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The_ManagerSLH, Manager at Riverside Hotel, responded to this review
31 May 2013

This review was disappointing to read. I do apologise that we didn't "wow" you. Obviously this is not the type of review we are used to getting, but it will help us rededicate ourselves to providing excellent service in a friendly and relaxing environment. We are always working to keep the hotel a great place to visit and that will... More

Mt Prospect, IL
Top Contributor
52 reviews 52 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 28 May 2013

The Hotel has a very good location. Close to M6 and walking distance from the train station and the City center and yet very quiet. . It is on the river (as its name implies) in an old mill/factory building. So don't look for some modern building. This setting gives the hotel its charm. The rooms are quite large and... More

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The_ManagerSLH, Manager at Riverside Hotel, responded to this review
29 May 2013

Thanks for staying and posting this nice review. The building is an old tannery, but inside has all the amenities you come to expect in a modern hotel, as you know. We hope the next time you are visiting the Lakes, you will think of booking with us again. More

 
 
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Additional Information about Riverside Hotel

Also Known As:
Riverside Hotel Kendal, Lake District
Address: Beezon Road | Stramongate Bridge, Kendal LA9 6EL, England
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Kendal
Price range (per night): RM326 - 676
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Riverside Hotel is situated on the banks of the River Kent in Kendal only a short walk from the famous Lake District market town centre. The hotel is conveniently situated for all the Lake District attractions and is only a ten- minute drive from Lake Windermere.The hotel has 48 en-suite bedrooms plus two suites one of which has a four poster bed. All the bedrooms have river view and include hospitality tray, freeview television, free wifi, direct dial telephone, hairdryer and ironing facilities. Free parking is available to residents. ... more   less 
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