Recently returned from the New Phildene and although its a decent place to stay the frosty reception we received on arrival from John remained with us throughout our stay. The hotel is clean and the breakfast excellent. All staff are good and Lorna seems to be a real people person. I do agree with previous comments that she tries to... More

Blackpool... synonymous with drab, often grubby B&B's, stag & hen nights and bracing weather. Well then thank goodness for the New Phildene Hotel. OK - so it might not be in the best part of town BUT hosts Lorna and John could not have been more perfect in their endeavours to make sure that all guests enjoyed their stay. We... More

The owners of this place made it, especially Lorna who acted as the front if house and ensured we were comfortable during the full 3 nights we stayed. Myself and my finance had a lovely decorated, clean and well equipped bedroom with a modern bathroom. Breakfast had a wide selection, and was very well organised. The hotels location was halfway... More

The owners of this hotel could not have been more welcoming & obliging. Nothing was too much trouble &, considering that there we filled up the hotel as a group, they took the time & effort to cater to our individual needs. Excellent breakfast too!

We booked 4 rooms, for 3 couples (2 of which were OAP), and one single occupancy. All rooms had complimentary choccies, and all doubles had wine, a very unusual start to a break in Blackpool. All of the rooms were of a very nice size, with great furnishings, quite chic and modern, with seating area, pleasant and clean en-suite, flat... More

Very clean and quiet home away from home. After a long flight and travel from Canada to Blackpool, we were greeted by Lorna and John who were absolutely brilliant from the moment we arrived. Lorna has certainly found her calling ... she was an absolute gem. Breackfast was fabulous ... our room was very clean and well decorated ... and... More

A very nice, modern and clean hotel very well located on a street set back from the front and the attractions. The owner was very welcoming and friendly and couldn't do more to make us feel at home. The hotel is generally well appointed and the rooms comfortable and spacious. Because they don't do a late bar, you don't get... More

stayed at this hotel from 19th sept to 22nd sept,lovely hotel and lovely poeple,Laura and John do everything to make your stay as enjoyable as possible,the hotel is spotlessly clean and all the little touches in the room are very thoughtful, it is a very quiet but so close to everything you wouldn't believe you were in blackpool,john's breakfasts are... More

Hosts were lovely and kind, hotel was clean, breakfAst was the best I'd had for my whole entire 6 week holiday. Only issue I found was the bathroom in my room was extremely small. However the bathroom in my mums room was bigger