booked and paid for our 7 nights stay only to be told they were over booked on arrival. the things we have heard from other people we are glad they had no rooms left we were very lucky to find a very good hotel in same road NORFOLK HOUSE Mandi and terry are the best mine host

We booked a 2 day trip 2 blackpool to finish off our holiday . Booked online and the hotel is nothing like the pictures this is a false impression. When i read reviews i think people never say anything good but honestly there is nothing good about this hotel. I have 2 young kids 7 and 2 and when i... More

how can the touchwood run a buisness by letting ppl down all the time!!!! we were all booked in confirmation by email for my wife,my 6yr old son and i for a fab weekend in blackpool only to be informed via email 15 mins away from blackpool that they had no room for us !!!!! help . panic set in... More

Booked and paid for our 2 nights in advance and received confirmation of booking. Thinking we had accommodation, about 20 minutes outside of Blackpool, we received an email message stating that Touchwood couldn't accommodate us. Not everyone has access to emails on their mobiles, so we would only have been told our paid for accommodation was no longer available when... More

I booked Touchwood online 4 weeks in advance of our stay only to find out the day before travelling that my booking had been cancelled by the hotel in order for them to accomodate some of their friends they had forgotten were going to stay. I only found this out as i rang to check details otherwise i wouldn't have... More

we have been staying at the touchwood hotel for the past 2years it is a exellent hotel chris and william have allways made u welcome and we have become good friends we stayed 4 nites was exellet we are going back in september for the lights if u are wanting agreat hotel to stay in blackpoo please stay at the... More

Extremely disappointed on arrival into room, window that wouldn't close, dirty bath mat, bin in bathroom full of dirty tissues, stain on bedsheet, long hair in bed, very poor lighting for putting make-up on, shelf fell on floor, toilet roll holder fell off, scalding hot water, dirty carpet looked like it had not been hoovered. Breakfast very greasy.

I had a fantastic time at the touchwood hotel they were very hospitable and freindly would deffently stay there again soon all the best will

what a brill weekend at touchwood chris an will are amazin they went all out for us breakfast was fab nothing is to much trouble for them they make you feel so welcome the rooms are bob on an they keep the bar open for aslong as you wont i will go back there time an time again had the... More