nice staff in hotel food good but the place could do with a complete refurbishment outside looks a bit grubby and a good paint downstairs corridor is a fire hazard as it is too narrow and not adeqate for wheelchairs or disabled lift is a joke also would certainly come back to this hotel even though it is central for... More

Good location, nice food - EXCELLENT staff. Only drawback is claustrophobic lift - rather like being locked in a single wardrobe (says it holds 2 - must be 2 anorexic dwarves). Spotless bedclothes and bathroom which is my priority, so no complaints on that score (although bedspreads could do with up-dating) Very creaky floors upstairs- so heard every footstep of... More

This is the first time me and my wife had spent xmas away from home,we have had a difficult year and were not sure about going away. but we were realy glad we did, margaret and her staff are brilliant you are made very welcome as soon as you arrive. this break was fantastic you were spoiled the minute you... More

the hotel is in need of a good refurb, including the heating which there was very little of. Take care when you leave your luggage in the bar. I had my pc taken while stored there. Was told it was left at my own risk, did not see any notice to that effect. It was very new as I had... More

Ive just returned from an overnight stay with blackpool promotions. The hotel is very run down with very tired rooms. I was with a party of ten and looked in all the rooms we had booked and they all were run down! One room had snot on the curtain. The shower room was clean apart from the door which was... More

been to this hotel before with hubby and it is still a great hotel,The staff and management are still very friendly,Meals excellent many thanks to the chef.Entertainment second to none Jimmy Nairn was brilliant ,will definately be back.

The Southbank Hotel was very central for all shops and attractions. Rooms were a bit basic but very clean. I did find it very warm on first night but turned radiator off after that. Meals were excellent and were served by very smart and polite staff. The menus had 4 different choices which meant there was always something you liked.... More

Just returned from a long weekend for a family celebration. Rooms basic but clean. Food was ok. Staff were really helpfull, 2 guys serving meals were good fun, joking and keeping everyone happy. Good location for tower, theatre etc. bar area is a bit dated could be better organised. At least their is entertainment if you don't want o leave... More

just returned and wish we were back there staff very friendly food excellent just wish the rooms were bigger but would defo go back n would also recomend to family n friends the bar was being renovated but i no it will look great when we come back next year maybe not suitable for babies though