Website gave false impression of hotel! They say first impressions count and the entrance & reception were great so expected good things! However room was dirty, furniture was broken & bedding didn't even fit bed! The rooms on website were obviously the better ones! Very disappointed to the point I wouldn't even use shower & wanted to check right back... More

I have read allot of Tripadvisor review were the hotel in question does not deserve the bad press it was getting. Unfortunaly, this hotel deserves all of it. It was terrible. When we arrived it looks fantastic from the outside and the reception is nice - Thats it. It had walls in need of painting and carpets in need of... More

Our stag weekend we were booked in at the new oceans hotel blackpool, upon arrival we were greeted by a goddess on reception and the place didn't look bad at all quite pristine, appearances can be deceptive though and soon we were sweltering in the heat of an Arabian desert as the Asian hoteliers obviously thought cooking us would make... More

Dirty mouldy damp walls, skirting boards missing, discusting decoration, raidiator hanging of the wall, no room to move, stale food left to go rotten on the table. Dirty bathroom smelt of stale urine I had to go and buy cleaning products and clean it myself, no handle on the door, mould growing up it, no window opened in bathroom, broken... More

First impressions of this hotel was lovely, lovely outside and the reception area was lovely. Was booked into room 10. On entering I noticed the state of the walls, they were chipped and dirty, then I noticed all the furniture was thick with dust. The bathroom door had no handle, the shower was moldy. The heating was on full blast... More

After reading the reviews on trip adviser i cant understand where alll the horrid reviews are generating from i have frequented a number of blackpool establishments and believe me the new oceans is the best ive been in . Ok its had a lot of work done to it most of which is nearly finished it does take time but... More

Positives - nicely decorated reception, lovely sea view. Negatives - paper thin walls, half a job on decorating, tv freeview only half works, "king size bed" is actually two singles pushed together, "24 hour reception" rarely has someone there, room 48 door gets stuck when you open and close it told reception and they didnt care, only two pillows on... More

Just stayed at this hotel for one night. didnt say on the web site that it was a work in progress. some of the fittings in the bedroom was broken. shower door was broken. tv hardly received any channels. cig stumps under the bed. generally dirty room. staff seemed friendly enough and the restaurant looked very nice. but be aware... More

i visited this hotel with my sons to have a nice stay at blackpool when we arrived from outside looked lovely got inside reception state art thought wow got to the rooms well went down hill from there the room was full damp bird poo all over the window stains all over the wall the bed was uncomfy might as... More