The hotel may look nice on the outside and in the lounge but the rooms are terrible. They are not child friendly at all. There was wires hanging down, cracks all over the place, stains on the bed sheets an carpet and it smelt terrible. The breakfast tasted horrid and looked like a load of slop that was half cooked.... More

Not welcoming at reception and again when leaving completely disinterested. So not the best of starts. The hotel is very tired and needs serious refurbishing. The room was ok but I have to say the Hilton up the road is better and their staff are lovely and friendly. I was foolish because I thought this would be the better of... More

I stayed at the hotel whilst attending a band contest at the Winter Gardens in Blackpool and found the hotel to be far superior to any hotel in Blackpool that I had previously stayed in. The staff were incredibly friendly, the hotel was clean and tidy, and excellent value for money. A real bonus was the excellent selection of single... More

Visited on business mid week. Reception staff disinterested at check in. Bedroom and bathroom both small and dark. Damp around the window frame and glazing. Wardrobe door hinges broken. No iron. No hotel information pack. Décor very tired. According to reception staff all standard rooms are of the same quality as 342 - their only interest was in selling an... More

Stayed in the Imperial with my boyfriend for two nights. Firstly got the spring sale rooms where they where not much more than the tacky B&Bs charge! Reception staff where very polite an helpful when needed. Rooms where gorgeous very comfortable bathroom spacious! Leisure facilities used swimming pool, sauna, steam room, well worth going down to have a relax. Breakfast... More

very nice staff, food , and room. great value for money. More

We stayed at The Imperial in January, had a couple of niggles on arrival and spoke with Ian Simpson the Duty Manager, he was a complete gentleman and attended to our every need. Dinner on the second night was superb, we had it in our Room (Suite 328 I think). The Leisure facilities and Leisure staff were great. Breakfast lovely.... More

I stayed at the Imperial recently. It's a gorgeous and very grand hotel and has loads of character. The public rooms are very grand and make you feel very comfortable. They need decorating to restore them to their full beauty, but are nonetheless spectacular. Bedrooms are roomy and have great character. It's nice to be able to have unique rooms... More

Lovely hotel, lovely feeling when you arrive in the reception, could imagine how the hotel would /have buzzed in the 1920/1940's the building has alot of charm. Our room was fine only small gripe was the size of the bathroom and the lay out of it made it rather difficult to get out of the bath! but for the price... More