Staff were brilliant couldnt do enough for you! Nice rooms. Very good breakfasts. A big thankyou to Tom, Steve and the cook (didnt get her name) made our stay very memorable, would reccommend this hotel to anyone More

We had a large group get together spend a weekend here recently and we all had a fabulous time. Steve, Tom and all the staff could not have done any more to make us welcome and cater for our every need. We would certainly recommend it to anyone. We all enjoyed ourselves so much we are going back again soon.... More

There was a large group of us spending the weekend here and we had a fantastic time. Tom & Steve went out of their way to help us in anyway possible. We had a sit down meal on the Friday night an a buffet on the Saturday. The guests who made breakfast were delighted at the choice. I enjoyed it... More

We stayed at the Waldorf at the end of August 2011 and had a very good experience. We booked last minute (the night before!) into a family room. We have a disabled daughter and a support dog (similar to a guide dog) and although we were on the side of the hotel without a lift the owners (Steve and Tom)... More

Stayed here with my boyfriend during the last weekend of the illuminations (4 - 6 Nov), we managed to get a sea view room, No.104, which we didn't expect as we booked late. The hotel is in a quiet location at the south end of town about 5 mins walk from the Pleasure Beach and was easy to reach. There... More

my husband and i stayed here for two nights could not have got better service, as a matter of fact we had been traveling for three months all over england and europe that was by far the most friendly and helpful staff on our entire trip, the service was wonderful,location was fantastic within walking distance to everything were given discount... More

Stayed here with the family for one night recently. Firstly the location of the hotel is fantastic, much quieter than others but still close enough to have easy access to attractions. Next the service here is fabulous. Really friendly, really polite and helpful. Also the breakfast was great, served beautifully, plenty on plate and served with a friendly smile. The... More

I travelled with my wife to spend the halloween and penultimate weekend of the illuminations and was very happy with our stay. We encountered friendly staff who provided a warm welcome, good recommendations on where to eat, offers to dry clothes if we were to get caught in the rain, discount vouchers for the attractions, care and attention over breakfast... More

Stayed for 2 nights to see the illuminations. Friendly greeting on arrival, our two young sons were offered a lolly pop (great distraction as both tired after long journey)! Even had help to take bags out of car. Family room just the same as advertised. Beds comfortable, room clean and tea/coffee facilities as would be expected. Only negative was that... More