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Sorrento House

83 Coronation Street | Central, Blackpool FY14PD, England
Hotel amenities
Sorrento House
Ranked #162 of 783 Blackpool B&B and Inns
4.5 of 5 stars 79 Reviews
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79 reviews from our community

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Traveller rating
    68
    8
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    1
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Date Rating
Southam
1 review
1 of 5 stars Reviewed 22 May 2012 NEW

Hi I must say how disgusted I am that the Sorrento cancelled our booking last Monday when 8 of us ladies were arriving on the Friday night. Lucky we managed to get somewhere else which was cosy with 4 of us to a room but we didn't spend much time in the room. I know they have changed owners but... More

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Liss
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 11 April 2012
2
people found this review helpful

I have been going to Blackpool twice a year for at least 16 years with my daughters who dance, this is the first time I have ever had to complain. When I booked a few months ago I requested a triple room and a twin room, as I was travelling with my 2 daughters, my elderly mother and mother in... More

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Carl Holden, Owner at Sorrento House, responded to this review
12 April 2012

Thankyou for your comments. Your booking was for a double room and a small family room. I told you theses were on the 1st floor as you told me two of your guests were elderly. There are only two twin rooms at the hotel which are on the fourth floor right at the top of the house. So i did... More

Bolton
2 reviews
5 of 5 stars Reviewed 3 February 2012

Firstly let me start by saying what a great time we had in Blackpool but this was inhanced by the stay at the Sorrento House, The owners (Carl & Brian) where very pleasant and really welcoming in every way possible, and the staff where fun and talkative and as a team really work well together to run a VERY nice,... More

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Carl Holden, Owner at Sorrento House, responded to this review
18 February 2012

Hi to you all. Thank you for your review. It was great having you here at the hotel. I really look forward to seeing you in June. Glad you enjoyed the food and company. Thank you for your fantastic comments. Regards. Carl. More

Durham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

just spent a couple of nights at the sorrento. on arrival got greeted by the owner carl who helped us with our bags and showed us the car park. the room was nice and clean with tea and coffee , flat screen tv, also was en-suite .bed nice and comfy with nice plump pillows. hosts carl and brian were friendly... More

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Carl Holden, Owner at Sorrento House, responded to this review
18 February 2012

Hi to you both. Thanks for the very kind words. It was lovely having you stay at my hotel.Thank you for you servicing the room for me. LOL. It was a pleasure to have you as guests. Enjoyed the chats and thanks for the bottle of wine.....well if it was for me it was greatly appreciated. I look forward to... More

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 29 January 2012
5
people found this review helpful

Where do i start,absolutely disgrace ,owner deliberately took our tv remotes from both rooms and accused os of takin them and coz of that and a towel got coffee on it,he charged us extra 200 in which he wrongly took it out of my mates bank account because they had his bank card details.how does that add up?rooms were very... More

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Carl Holden, Owner at Sorrento House, responded to this review
16 February 2012

I do not mind helpful criticism we can all learn from that. However the comments you have made are not true.The person who made the booking went round the rooms with me to check them.The remotes were not in sight at the time the rooms were checked but were later found. He was also fully aware of the damages that... More

Wigan, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

thank you for letting us stay in your hotel over the new year it was a great experience to get to know the new owner and his new workers and we enjoyed it so much we are coming back in june 2012. Brian & Carl were fantastic people to get on with so were the others to workers there which... More

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Carl Holden, Owner at Sorrento House, responded to this review
9 January 2012

Hi Derek and thank you so much for your kind words. It's great that you and your family had such a good time. I had the deposits today for the four bookings for your family members for later in the year. Terry and Caz have asked me to say a big thanks to you too. We look forward to seeing... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 December 2011
1
person found this review helpful

Hi just back from a weekend in Blackpool. Stayed in the hotel, new owners Brian & Carl were fantastic hosts. Nothing was to much bother. Very friendly, was on hand 24hours, Made a fantastic breakfast. Hotel nice and clean and very cosy in cold December. Would highly recommended. See you both In June. Heather & Mel Ross Ps only thing... More

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Carl Holden, Manager at Sorrento House, responded to this review
10 December 2011

Hi there Mel & Heather. Thank you for your fantastic comments. I don't know about being available 24 hours but i do know we Chippendale look alikes need a rest too!! AH AH. Hope you liked the tower view room. Look forward to seeing you again. Kind regards. Carl & Brian. More

lancs
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 November 2011
2
people found this review helpful

We have just stayed at the sorento with the new owners Carl and Brian. They make you extremely welcome on arrival and nothing is to much trouble for them, If you have any requests you only have to say and they will go out of their way to accomodate you. The food and cleanliness of the rooms/hotel are excellent, hospitality... More

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stephen taylor, Manager at Sorrento House, responded to this review
4 December 2011

Hello Christine and Peter. Thankyou for your kind words for what turned out to be a very different weekend. We thoroughly enjoyed your company and are delighted you enjoyed your stay with us. Thank you for the housekeeping too. Your room was immaculate when you left us. We look forward to seeing you again soon. Carl & Brian. XX More

Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

Dont be shy to stay at the Sorrento House. We had a great time,hosts Karl and Brian cant do enough to make your stay most enjoyable. We think Karl has a secret penchant to be a dj. We are already booked up for March and looking forward to another great time More

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stephen taylor, Manager at Sorrento House, responded to this review
4 December 2011

A big thankyou from all at the Sorrento. The music night down memory lane was fantastic. It was even better when BIG JOHN phoned the following week to thank us. Lots of improvements are under way including the new customer loo. Look forward to seeing you in March for another musical memory trip. Regards to Ronnie and the rest of... More

Chapelizod, Dublin, Ireland
1 review
5 of 5 stars Reviewed 23 November 2011

Great stay in a great location! 1st time in Blackpool but will defo be staying at the Sorrento when we return. Colin and Gail were very welcoming and very helpful right from the booking stage! Our 18 year old son travelled seperately to us and arrived before we did, He was shown to his room and settled in before we... More

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stephen taylor, Manager at Sorrento House, responded to this review
26 November 2011

Thank you for your kind words. We look forward to seeing you again in the future. More

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Additional Information about Sorrento House

83 Coronation Street | Central, Blackpool FY14PD, England
Price range (per night):* RM97 - 157

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