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Mercure Leicester City Hotel

4.0 of 5
73 Granby St, Leicester LE1 6ES, England
Hotel amenities
Mercure Leicester City Hotel
Ranked #19 of 42 hotels in Leicester
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122 reviews from our community

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Traveller rating
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Date Rating
Southend-on-Sea, United Kingdom
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

We've used the hotel now for three years in succession, for a business conference with 170 delegates. We originally chose the hotel because of it's great central location, and the fact that it has a perfect, untouched, Victorian meeting hall on the first floor, which for our conference is perfect. The hotel staff have got to know us and the... More

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GeneralManager012, General Manager at Mercure Leicester City Hotel, responded to this review
20 May 2013

Thank you for taking the time and trouble to post a positive review. It is always a pleasure to respond to such nice comments regarding the hotel, the team, the cleanliness and the good breakfast. We are ideally located for conferences like yours that have now been coming for 3 years and I believe the 4th has been pencilled in.... More

Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 18 May 2013 NEW

I needed to find a hotel at short notice on Bank holiday weekend, my 3G was slow so I telephoned direct to the hotel. They promptly told me I could have the same price as the internet displayed and I thought this was extremely reasonable for a Friday on a bank holiday weekend. I turned up to find ample parking... More

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GeneralManager012, General Manager at Mercure Leicester City Hotel, responded to this review
20 May 2013

Thank you for taking the time and trouble to post a positive review. I was delighted by the comments regarding the team as they are a pretty efficient, friendly bunch who do work extremely hard to provide the best possible service to every guest. I was also glad to read to chose to dine with us and you found the... More

Bellingham, WA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2013 NEW via mobile

My wife and I had a lovely stay in this grand old hotel. Our room, with large bay window overlooking the street, was very spacious, and provided an espresso machine and sufficient coffee pods to keep even us Pacific Northwesterners amply caffeinated. The queen-sized bed was conducive to a good night's sleep, and despite the hustle and bustle in the... More

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GeneralManager012, General Manager at Mercure Leicester City Hotel, responded to this review
20 May 2013

Thank you for taking the time and trouble to post a very positive review. I was delighted by the comments regarding the bedroom which has recently be refurbished to one of our Privilege rooms. This includes the Espresso machine that you have referred to in your feedback. The bed is also brand new and has had raving reviews from guests... More

Lincoln, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Good clean hotel for a city break, basic rooms but do the job just fine. Fast and easy check in all staff seamed very nice. Its in a very good location right near the train station and the town centre. would recomened it for a stay!

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GeneralManager012, General Manager at Mercure Leicester City Hotel, responded to this review
17 May 2013

Thank you for taking the time and trouble to post a review. I was delighted to read your head line note "good location and value for money". Our location is great, right in the heart of the city only minutes from the main shopping area, Curve Theatre and for those who travel by train, the station is at the top... More

Manchester, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 13 May 2013

I booked this hotel for its location in relation to the Curve theatre, very handy! I had booked months in advance a superior room, this was confirmed by email and I called two days prior to arrival to ensure all was in order and was assured I had been allocated a superior room in a refurbished part of the hotel.... More

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See 2 more reviews by Neill2109 for Leicester
GeneralManager012, Manager at Mercure Leicester City Hotel, responded to this review
14 May 2013

Thank you for posting your review, as your feedback is a valuable tool to our business. You had booked a privilege room through your reservation site and unfortunately all of these rooms and our superior room were already full. You were informed correctly about the room that was previously booked for you and the problem with the leak, unfortunately this... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013 via mobile

This is a gem of a city centre hotel.First class accommodation from start to finish. We stay in this hotel always when have visiting to friends .Excellent service, easy check-in, great parking, access, and location. Hotel was just perfect, size, location, well equipped. Had a fantastic experience in this hotel would definitely stay again and would definitely recommend to anyone... More

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GeneralManager012, General Manager at Mercure Leicester City Hotel, responded to this review
9 May 2013

Thank you for taking the time and trouble to post a very positive review. The comments which I will share with the team will encourage all to continue to deliver this quality of service at all times. Once again thank you for the kind review and we hope to see you soon on your next visit to Leicester. More

kilmarnock
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 May 2013

City centre location. Nice building with open reception lobby with a number of low tables and comfortable chairs. Convenient secure car parking at the rear of the hotel. Reception staff were polite cheerful and efficient. Hotel lobby, public areas and rooms were clean and comfortable. Stayed in Room 304 which had everything I needed. Bath with shower over and plenty... More

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GeneralManager012, General Manager at Mercure Leicester City Hotel, responded to this review
7 May 2013

Thank you for taking the time to post a review. I was delighted by your headline, as we are clean, efficient & comfortable. We are also about to further enhance our product with a bedroom upgrade and hoping to be complete by Autumn. In relation to the dinner we were extremely busy in the last two weeks with dinner inclusive... More

1 review
2 of 5 stars Reviewed 3 May 2013

The most important part of my stay was terrible! The mattress was like sleeping in a bath full of springs! Awful! Also there was one spare plug socket for 2 iPhone chargers a laptop and an Xbox! Couldn't connect Xbox because tv is locked down so you can't flick through av port!! Pointless!! Food was very good in the restaurant... More

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GeneralManager012, General Manager at Mercure Leicester City Hotel, responded to this review
7 May 2013

Thank you for taking the time to post a review. You will be delighted to hear that we are about to start our bedroom refit and in fact the beds are starting to arrive from Wednesday 15th May. In relation to the Xbox, I believe one of my team went to the room and resolved this issue. We do not... More

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Leicester
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 April 2013

I just wanted to say what a great venue the KIngs Room made for the Leicester Riders Basketball Team's end of season dinner. The room looked splendid, the food was great and your staff were a credit to you, they were all very helpful and polite and did everything with a smile! The feedback from everyone has been extremely positive,... More

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GeneralManager012, General Manager at Mercure Leicester City Hotel, responded to this review
30 April 2013

Thank you so much for the kind review. Our Kings Hall is stunning with all the original Victorian character still preserved. May I also congratulate the Riders on their most successful season ever and we do look forward to working with you again in the near future. I was also delighted to read the comments regarding the team, your bedroom... More

Bilbao, Spain
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 26 April 2013

Really friendly and helpful staff !!! Thanks for the good service !!! Having said that rest it is not so positive, cleanness, outdated, dirty carpet, tiny room, and a very long etc. Sorry, yes there is another good thing, it is well located in the centre and close to facilities and some average Pubs. Hard to believe that this is... More

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GeneralManager012, General Manager at Mercure Leicester City Hotel, responded to this review
28 April 2013

Thank you for taking the time to post a review. I must point out that achieving 4 stars is a combination of criteria. We scored very highly on service and I note you recognised how friendly and helpful my team are and they delivered good aservice. You will be glad to note that we are about to embark on an... More

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Additional Information about Mercure Leicester City Hotel

Also Known As:
Mercure Leicester Hotel Leicester
Mercure Leicester Hotel
Ramada Leicester
Leicester Ramada
Mercure Leicester City Hotel Leicestershire
Address: 73 Granby St, Leicester LE1 6ES, England
Region: United Kingdom > England > Leicestershire > Leicester
Amenities:
Business Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotels in Leicester
Price range (per night): RM248 - 453
Hotel Class:4 star (4*)
Reservation Options:
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