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Staybridge Suites

4.0 of 5
21 Keel Wharf, Liverpool L3 4FN, England
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Staybridge Suites
Ranked #4 of 95 hotels in Liverpool
4.5 of 5 stars 464 Reviews
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464 reviews from our community

What travellers say about this hotel
  • Albert dock(43)
  • ECHO Arena(29)
  • Great location(17)
  • Friendly and helpful(13)
  • Car park(12)
  • Very good(11)
  • Reception staff(5)
  • Flat screen TV(4)
  • Lounge area(4)
  • King size bed(3)
Traveller rating
    328
    103
    21
    8
    4
Only show reviews for Family (39) | Couples (211) | Business (87)
Date Rating
Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

On arrival at 9am on a friday, we were told we couldnt check in until 3pm so we left our luggage in a store room and went off around town. Came back at 3pm and we were very impressed with the apartment we were given. One bedroom was large, beautifully decorated & was just wonderful!!! Stated there was complimentary wifi... More

Was this review helpful? Yes
StayGM, Guest Relations Manager at Staybridge Suites, responded to this review
24 May 2012

The team and I are extremely grateful for your review. There are a lot of points on your review that are brand related. We are indeed a limited service hotel and our core business is extended stay corporate travellers. As an extended stay hotel, all our rates are excluding VAT which has caused the confusion. On check in we will... More

Oakville, Canada
1 review
5 of 5 stars Reviewed 14 May 2012

My wife and I stayed for four nights of our vacation to England. The staff was wonderful and especially front desk Danielle! She is a big Liverpool football fan like myself, and I really enjoyed chatting with her about our team. The warm and hospitable approach both Danielle and Lucy displayed was outstanding. We loved the central location of this... More

Was this review helpful? Yes
StayGM, Guest Relations Manager at Staybridge Suites, responded to this review
24 May 2012

WOW Thank you so much for taking the time to post feedback, we really do appreciate it. We are so happy that you enjoyed our city I will ensure that both Danielle & Lucy is rewarded for delivering great customer service - They will be delighted. We will look forward to welcoming you back to Liverpool & Staybridge Suites in... More

Washington, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2012

This concept of accomadation is a revelation, not a room but a mini suite consisting of a kitchenette with hob,micro/convential oven kettle and fridge. Basically its an option for those who spend a lot of time away from home and are sick of spending thier expenses on steak,burgers and currys every night. The welcome at reception is really friendly and... More

Was this review helpful? Yes
StayGM, Guest Relations Manager at Staybridge Suites, responded to this review
24 May 2012

Thank you so much for taking the time to post feedback, we really do appreciate it. We are so happy that you enjoyed our hotel and city. Hope to welcome you back to Liverpool and Staybridge soon. Kind Regards Kirsten Jones Guest service Manager More

cheshire
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 May 2012

this hotel is great, we booked a 1 bed appartment, the view was amazing, space was great, people were friendly, places to eat on your doorstep, you have to try east is east the food was amazing (we were seating next to steven gerrard and alex curran), you get a lovely rose at the end of your meal, i would... More

Was this review helpful? Yes
Stafford, United Kingdom
1 review
4 of 5 stars Reviewed 13 May 2012

First time in Liverpool and really enjoyed our stay. The hotel was in a good location near to everything but not too noisy. Our room overlooked the wharf and was spacious, clean and comfortable. More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 7 May 2012

Thoroughly enjoyed our stay. The suite was perfect for three girls sharing. It was clean and had all we needed.The staff, particularly Danielle, were brilliant. They were cheerful and helpful at all times and personable to each and every resident. Danielle is hilarious and has a superb, cheerful disposition, infectious to guests, adding to the cheer of the holiday! We... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 4 May 2012

We booked an apartment to share between a couple and a single. This is a nice generic aparthotel in a really good location. However we found with 3 of us we didn't have enough room. Next time I would book 2 separate rooms. Space was very tight for 3 people - the fold out bed took up most of the... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

Stayed here for two nights recently, but would not recommend it for a weekend break unless you are keen to do a bit of self-catering. Otherwise you are paying a lot - for a kitchenette complete with mini-dishwasher which you will not use. A Saturday night is £160, but for that, no maid service (unless you request it we found... More

Was this review helpful? Yes
StayGM, Guest Relations Manager at Staybridge Suites, responded to this review
3 May 2012

The team and I are extremely grateful for your review. There are a lot of points on your review that are brand related. We are indeed a limited service hotel and our core business is extended stay corporate travellers. As an extended stay hotel, our rooms are indeed not serviced on a weekend, unless requested by the guest, and then... More

Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

We stayed here for 2 nights in April and the experience was good. The room was very clean and had most everything we needed. It is situated on the Albert Dock which is excellent for sight seeing and going into the city centre. The staff were helpful and pleasant and we had no complaints. Breakfast is good with plenty of... More

Was this review helpful? Yes
See 4 more reviews by Karen W for Liverpool
StayGM, Guest Relations Manager at Staybridge Suites, responded to this review
3 May 2012

Thank you Karen for taking the time to leave a review, The Team And I are happy that you enjoyed our hotel and our City. We will look forward to welcoming you back soon. Kind Regards Kirsten Jones More

Castleford
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 April 2012
1
person found this review helpful

I found this hotel on the internet about a week before travelling. I wasn't expecting much as it seemed rather cheap in comparison to a lot of hotels around that area but we were only stopping for a night so gave it a try. We arrived at the hotel a hour and half early (check in wasn't until 3) but... More

Was this review helpful? Yes
StayGM, Guest Relations Manager at Staybridge Suites, responded to this review
3 May 2012

Thank you for taking the time and trouble to write to us regarding your stay at our Hotel. I am pleased to hear you did enjoy the fully equipped kitchen, lovely bathroom and complimentary breakfast. We appreciated the time and effort you have taken to inform us of your experience during your stay. We will look forward to seeing you... More

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Staybridge Suites Also Known As

  • Staybridge Suites Liverpool
  • Liverpool Staybridge Suites
Address: 21 Keel Wharf, Liverpool L3 4FN, England

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