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BEST WESTERN Palm Hotel

64 - 76 Hendon Way | Hendon, London NW2 2NL, England
Hotel amenities
BEST WESTERN Palm Hotel
Ranked #429 of 1,081 hotels in London
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120 reviews from our community

    Trip type
Traveller rating
    29
    51
    18
    11
    11
Date Rating
Queretaro, Mexico
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 15 May 2013 NEW

We just arrived in Venice after staying at the Best Western Palm Hotel for three nights (until May 15) and we only have great things to say about it! We thoroughly informed ourselves before choosing a hotel in London and we now know that it was the right decision. The hotel is amazingly decorated, the staff is very friendly and... More

Was this review helpful? Yes
palmlondon, Guest Relations Manager at BEST WESTERN Palm Hotel, responded to this review
17 May 2013

Thank you for completing the survey regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. If I can be of assistance in the future, please don't hesitate to contact me at 02084555220. We look forward to welcoming you back soon. Yours sincerely, Ana Aleksejeva BEST WESTERN Palm Hotel More

Scotland
Top Contributor
63 reviews 63 reviews
36 hotel reviews
Reviews in 33 cities Reviews in 33 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 14 May 2013 NEW

Stayed here for one night on business. The room itself was lovely, having just undergone a vast refurb. No complaints about the room or brand new bathroom, great shower, However, the restaurant is only open Mon-Thursday and theres nowhere else in the immediate vicinity to eat so it entails a taxi ride to Golders Green. Only 5 mins. Not so... More

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huddersfield
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 12 May 2013 NEW

We stayed at the palm for 2 nights 10&11th may, we found the room a good size and clean. We were on the ground floor which I wouldn't recommend if you are booking this hotel the walls are paper thin you can here every word very clearly from next door and that added to the noise of things being thrown... More

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palmlondon, Guest Relations Manager at BEST WESTERN Palm Hotel, responded to this review
17 May 2013

Thank you for taking the time to share your feedback. We are sorry to read that you experienced noise disturbances that impacted your stay. We do strive to maintain a relaxing and calm atmosphere and I am truly sorry for any inconvenience. I hope that you will consider staying with us again so that we can have another chance to... More

liverpool
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 8 May 2013

We stayed on Friday evening as were visiting our daughter in university. No problems at all about the hotel except the room door would not close and we waited a half hour to be moved. Had a lovely night's sleep and enjoyed the breakfast, lots of choice. We were disappointed that the restaurant was closed. We asked about local restaurants... More

Was this review helpful? Yes
palmlondon, Guest Relations Manager at BEST WESTERN Palm Hotel, responded to this review
17 May 2013

Thank you for taking your time to share your feedback. We are glad to know that you enjoyed your stay and apologise for our restaurant being closed late evenings and weekends. Drinks, light meals and snacks are served 24 hours a day. We do hope that we can welcome you back to the hotel again in the near future. Kind... More

Trur
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

We stayed at this hotel for one night as we had tickets to a concert at the Roundhouse in Camden and it was the closest hotel to Camden we could find with free parking. Although our stay was brief we found no negatives to comment on. After reading some reviews on here I was a bit annoyed about the report... More

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palmlondon, Guest Relations Manager at BEST WESTERN Palm Hotel, responded to this review
11 May 2013

Thank you for taking your time to leave your feedback about your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More

Warwick, England
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 May 2013

Convenient and the bus right outside straight to Marble Arch. Rooms were surprisingly nice, spacious, clean and lovely bathroom but word of warning if there's a function on you will be awake until it finishes!!! Sound proofing is not great and you will feel/hear every boom. In saying this the staff were very kind, tried to help and promised the... More

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palmlondon, Guest Relations Manager at BEST WESTERN Palm Hotel, responded to this review
11 May 2013

Thank you for your feedback regarding your recent stay at our hotel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in... More

1 review
4 of 5 stars Reviewed 4 May 2013 via mobile

Me and my wife got a kgb deal and paid just £49 to stay one night with a breakfast. The room was very clean. The staff were very friendly and the breakfast was great too. Its only a short bus ride to marble arch on the 113 bus which stops outside the hotel. I would recommend this hotel to anyone... More

Was this review helpful? Yes
palmlondon, Guest Relations Manager at BEST WESTERN Palm Hotel, responded to this review
7 May 2013

Thank you for taking the time to write a review about your stay at BEST WESTERN Palm Hotel . We are very glad to hear such a nice words about our hotel staff, location, rooms and breakfast. We look forward to hosting you during your next trip to London. Kind regards Ana Aleksejeva BEST WESTERN Palm Hotel More

Ormskirk, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 24 April 2013

We stayed at this hotel on a deal last Saturday 20th April. Room was of a good standard & spotlessly clean. The stay was spoiled for me by a fault with the boiler which meant that there was no hot water for my shower with on the Sunday morning. We were meeting family members for a celebration lunch and I... More

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palmlondon, Guest Relations Manager at BEST WESTERN Palm Hotel, responded to this review
11 May 2013

Dear Sue Thank you for your comments regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More

Belfast, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 April 2013

The hotel is a good 15 minute walk from the station but was worth it when I arrived, check in was excellent, Rose was very efficient, and gave great service, with a really pleasant and happy manner! My only observeation is that the restaurant would be more inviting if background music was playing, it felt more like a cafe than... More

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See 5 more reviews by Patrick W for London
palmlondon, Guest Relations Manager at BEST WESTERN Palm Hotel, responded to this review
23 April 2013

Dear Patrick Thank you for your valuable feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. You will be pleased to know that we are due to open our lounge bar by the 1st June. We also currently working on our new wine and spirit selection. We hope you... More

Louth
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 21 April 2013 via mobile

I stayed here last week as I couldn't get any closer to the city due to a funeral happening. It was cheap very cheap for London infact. The rooms were spacious clean and brand new beds were comfortable and staff were great. I did miss there bring NO bar but you can buy a beer from reception and drink in... More

Was this review helpful? Yes
See 2 more reviews by Gaz6053 for London
palmlondon, Guest Relations Manager at BEST WESTERN Palm Hotel, responded to this review
23 April 2013

Thank you for your kind review. We are looking forward to welcoming you back in the near future. Kind regards Anna Manager BEST WESTERN Palm Hotel More

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Additional Information about BEST WESTERN Palm Hotel

Also Known As:
Palm Hotel London
Address: 64 - 76 Hendon Way | Hendon, London NW2 2NL, England
Region: United Kingdom > England > London
Amenities:
Business Centre Free High-Speed Internet Free Parking Room Service Wheelchair access
Hotel Style:
#59 Best Value Hotels in London
#352 Family Hotels in London
Price range (per night): RM292 - 566
Official Description (provided by the hotel):
Located on the A41, just minutes from the North Circular and M1, the BEST WESTERN Palm Hotel has recently completed a full renovation and now boasts 100 modern and spacious guest bedrooms, two large function suites, and restaurant onsite (available Monday – Thursday). Our hotel is within close proximity to Golders Green tube station, just 15 minutes’ walk or £6 by taxi (approx.), journey to Kings Cross/St Pancras station is just 30 minutes. We are also ideally located for visits to Camden Town, Wembley Stadium, Wembley Arena and Lords Cricket Ground.Recently renovated to a high standard, the BEST WESTERN Palm Hotel offers modern & comfortable accommodation in the heart of North West London. Our spacious rooms are elegantly decorated in natural colours with walnut furniture, en-suite bathroom with luxury walk-in shower, complimentary toiletries, comfortable bed, spacious work desk, complimentary high-speed internet access, and wall mounted Freeview LCD TV.Relax and unwind in the spacious guest lounge with ample seating, which features large flat screen TV and modern art. You can also take advantage of complimentary use of Wi-Fi internet in public areas. The Churchill restaurant serves a variety of dishes and is open from Monday until Thursday. ... more   less 
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