Very helpful staff! We arrived early on a Sunday morning and hoped to be able to drop off our bags until check in. We were able to check in right away and also received a free upgrade of our room. The hotel was in a lovely neighbourhood and was close to lots of good restaurants, the subway and museums. Great... More

Beautiful hotel in Kensington, quite well located for shopping or sightseeing in Kensington and Knightsbridge.4 minutes walk from South Kensington tube station, but you can also walk to Kings Road in maximum 15 minutes.Rooms extremely small. We had booked a room with a double bed (for 2 adults), when we arrived we were told that we had got an upgrade.... More

I enjoyed my stay here tremendously, and the hotel keeps its promise of serving as your home in London. The rooms are small and could use a comfy chair, but the staff are all top notch and hit all their marks.The reception desk staff and bell captains were terrific, and the housekeeping was among the best I've ever seen. Location... More

My partner and I stayed here for a long weekend, and overall I was really pleased with our choice. The good points: - The location is excellent - a short walk to the tube stop, or to several of London's major museums, and is quiet and attractive with lots of good places to eat. - With regard to the hotel... More

Coming all the way from New Zealand and after hours of flying, it was a relief to arrive at the Kensington Hotel and be warmly greeted, along with some hot towels to freshen ourselves while checking in. They even gave us a free upgrade, which was most welcome. Beautifully presented hotel. All the hotel staff were very friendly & accommodating.... More

The staff at the Kensington is wonderful. Friendly and helpful. We had daily breakfast included with our stay and it was excellent. We had a basic room which is small but I think pretty typical for the area. Common areas are quite nice as well. I went slightly over my travel budget to stay at the Kensington because it got... More

Do not hesitate to stay at the kensington hotel! we were 2 first-timers to london, and this hotel was perfect in every way - location, the staff, and the price! Concierges vincent and martyn were super helpful with advising us about tours, the tube, and walking directions. yes, the rooms can be small - but that's european hotels in general.... More

We booked this hotel via a luxury hotel website... And boy did it have the Wow factor. The seating and bar areas were not too ostentatious but were luxurious and inviting. the staff were excellent, especially reception and the porters who we dealt with a fair bit! They were on hand with a map and advice with what we should... More

The Kensington Hotel part of the Doyle Collection is conveniently situated between South Ken Tube and the Natural History Museum. It is billed as a Town House Hotel and certainly oozes charm and character often missing in some of London's larger prestigious hotels. From the pleasantly perfumed reception dest to the beautifully appointed rooms this hotel feels special. The bar... More