This hotel looks hip, chic, boutique, french, modern and retro - and it is. There are a few thing you should bear in mind before deciding to book..... The rooms are tiny (about 9ft x 10ft). The wifi is so slow as to be unusable for anything other than emailing and static page browsing - even this will require the... More

How many times have you gone to London and wished your hotel was more central? Or were happy that it was 'clean' as you weren't going to spend much time in it? The Maitrise is two minutes walk from Kilburn tube station and just 10 minutes from Paddington station on the tube. You can be in the centre of London... More

First thing's first, I honestly don't understand some of the negative comments on here! (especially the comments about the staff) I found this to be, by far, the best hotel I've ever stayed in while in London! I found all the staff to be incredibly competent at their job, and everyone from the bar staff to the receptionist were approachable,... More

We stayed here for 3 nights. Positives 1) Decor 2) Price cheaper than other similar (based upon photos online, not necessarily actual) hotels in London 3) Clean 4) Room adequate- bed, bathroom, blackout curtains, tv Negatives 1) Staff unaware of services listed in Welcome booklet (eg. Laundry service, complimentary tea/coffee). ? Poor training of reception & wait staff 2) ?... More

I booked this hotel as from the website it looked quite nice - however I was very disappointed. I was allocated a tiny room (which is fine) but it had no window. There was a window but this looked into some kind of store room. The room had an adapted bathroom so it was quite large, however there is no... More

We stayed in this hotel for two nights in April 2013 as part of a wedding party and it was a disappointing and frustrating experience right from the start. When we arrived it took us about 20 minutes to check in as the reception staff were very slow (to put it politely) and had trouble spelling our names and understanding... More

I normally write Yelp reviews - http://www.yelp.com/biz/quality-maitrise-hotel-london#hrid:y7-ScZ-l5YQ_ZeYW6ii0pA Regarding a stay from 21-26 April 2013 in a double room. My partner was in London on business, and I decided to accompany him and work remotely from the hotel room for the week. Through his work, we had The Quality Maitrise Hotel for 5 nights. For the majority of the stay, it... More

On first sight, any hotel in Kilburn High Road is going to be questionable. But, to be fair, for a night or two, this hotel is perfectly acceptable. The rooms are small, the bathrooms are probably the smallest I've ever seen, but everything was spotlessly clean and, to me, that's important. Like other reviewers I agree the bed was a... More

Perfect location is the only plus i am afraid, sweltering hot rooms, air con not the best, beds so uncomfortable (am actually writing this while unable to sleep), leaky shower heads (which got reported but never mended), really really poor stay. Can not state enough how painful it is too sleep on these beds, breaks like these you normally enjoy... More