This is not bad hotel. But the management is rather strange... On the second day of our stay in the hotel we found a used condom in our room. Being informed about it the manager on duty just excused and promised to take this away.
Next day when we said about that incident to the chief manager she asked us...
More
Thank you for writing a review.
I was extremely saddened to read your comments and I am so sorry for what you found in your room. This is inexcusable and I will be following up with the Manager concerned. The way in which it was handled was also most disappointing and please do accept my apologies for this.
I do...
More
The May Fair hotel is not a bad hotel, but as a frequent traveller I feel this hotel is over rated. The room decor & televisions are out dated and the food at the hotel is mediocre.
More
Thank you for taking the time to write a review.
I was disappointed to read your comments and sorry that you feel this way. I have, however, taken your feedback on board.
I do hope we might have the opportunity of welcoming you back to The May Fair and if you do return, please let my office know won't you....
More
Thought I'd write an updated review as I have stayed here several times since I reviewed a few years ago. This is a nice hotel in a good location handy for bars, restaurants and theatres but the rooms can be very variable, even when booking the same room style. On my latest stay the wardrobe was a hanging rail inside...
More
Reviewed 23 May 2007
Thank you for taking the time to write a review.
I was pleased to hear that you are happy with your overall stays here at the Hotel but have taken note of your additional comments and would like to thank you for this valuable feedback. I will certainly look into the points you have made.
I was sorry to hear...
More
I stayed at the May Fair with my husband for a few days of relaxation and sight seeing. The room was fantastic, very comfortable bed and nice decor. The hotel was very near the sights of central London so we could either walk or take a bus to anywhere we wanted. The only gripe we had was when we decided...
More
Thank you for writing your review.
I was delighted to learn you enjoyed your stay with us and thank you for your positive comments. I was extremely concerned to read your feedback about one of the team in our restaurant and please do be assured that this is something I will personally be following up on.
We do hope to...
More
My husband and I booked this hotel for a quick anniversary escape and really enjoyed our stay. Very pleasant staff and spotless room with beautiful decor.
Since there were some local restaurants that we wanted to try, we did not get the chance to experience the May Fair's restaurants, but I do hope we can return soon and get a...
More
Thank you for taking the time to write a review.
I was delighted to learn how much you enjoyed your stay and we do hope to welcome you back so you can sample our Quince Restaurant or indeed our May Fair Bar.
Until then, I send you my warmest wishes,
Anthony
Anthony Lee
General Manager
More
We stayed at the May Fair on a work related trip. The staff was attentive and very helpful. The room was spacious and well appointed. We did have some difficulty with the climate control in the room. It did not cool down much during the day. Fortunately it was cool outside so not a terrible thing. The location is very...
More
Thank you for taking the time to provide such positive feedback.
I am very pleased to hear your comments and would love to be able to accommodate you and your colleagues again for a future stay.
Until then, sending you our warmest wishes.
Anthony
Anthony Lee
General Manager
More
We stayed at the May Fair for two nights over the bank holiday weekend. This was our second stay, and I took advantage of a complimentary room upgrade (superior to deluxe) that had been promised following an incident during our first visit a couple of years ago.
First impressions were good, the lady on reception was friendly and chatty and...
More
Thank you for your wonderful comments.
I was pleased to learn that you enjoyed your overall stay with us and thank you for your positive feedback. It is great to hear that you feel that the service you recieved was a significant improvement from the last time you stayed.
I have taken note of your additional comments and will have...
More
We stayed here recently having got a good deal including Theatre and breakfast overnight friendly staff nice twin room. We had a great time in London went to the theatre and were back at the hotel at a reasonable time however early hours of the morning we were woken by two guys and two girls screaming and laughing running up...
More
Thank you for you feedback.
I am very glad to hear that you enjoyed your weekend with us. I would like to apologize personally for the disturbance you were caused by other residents. This is most unfortunate and I appreciate that this would have caused great concern given the time of night. As a 5* hote we do not tolerate...
More
Second time I have stayed here and once again it has proved its elegance and sophistication. You get what you pay for!
More
Thank you taking the time to write such a lovely review.
I am very glad to hear you chose to stay with us at The May Fair once again and enjoyed our renowned 5* service.
I look forward to welcoming you back again soon.
Anthony
Anthony Lee
General Manager
More
Stayed at the May Fair for 2 nights for a business meeting at the hotel. Was coming frmo outside the city - easily accessible from Paddington station via tube (Green park stop is a block away). Rooms were comfortable. Bathrooms are somewhat unique - as others have mentioned, in some rooms the wardrobe is in the bathroom. Shower in my...
More
Thank you for taking the time to write a review.
I was delighted to read you enjoyed your time with us and we do hope to welcome you back again soon. Your feedback is very much appreciated.
With warmest wishes,
Anthony
Anthony Lee
General Manager
More
If you own or manage The May Fair Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
786 Reviews
1,020 Reviews
1,363 Reviews
