I visited the Connaught Bar for drinks on a Friday evening and having heard so much about the grand hotel and its bar was not disappointed.
The service was outstanding, with a member of staff immediately taking the coats of our group on entry and ushering us to the well adorned bar while we waited for a table to clear....
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I was truly delighted to read your very kind comments which I will share with all the team and we hope to have the pleasure of welcoming you back again soon.
With best wishes,
Nathalie Seiler-Hayez
Genearl Manager
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I was taken to the Connaught by my husband and two daughters for my 50th birthday treat, I cannot recognise any of the criticism regarding the afternoon tea on here as our experience was sensational and I was made to feel extremely important as were my husband and daughters, the flavours of the cakes were amazing, we cut everything in...
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Thank you for taking the time and trouble to write a review and I am delighted to know you had such an enjoyable Afternoon Tea with your family in celebration of your 50th Birthday.
With very best wishes,
Nathalie Seiler-Hayez
General Manager
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This is a lovely hotel in the heart of Mayfair and we definitely recommend it to who ever is reading this review.The rooms are decorated with a British style that we really loved.Service is great and everyone is more than friendly and most important for a city hotel, location is perfect.We are definitely going back.
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Thank you very much indeed for your review and we hope to have the pleasure of welcoming you back again soon.
With very best wishes,
Nathalie Seiler-Hayez
General Manager
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I have just returned from a short, but extremely nice stay at the Connaught in London. I visited London for business and my employer had taken care of my hotel reservation. I knew nothing about the Connaught when I arrived.
There are many sort of hotels. You have the big holiday beach resorts, the remote luxury retreats and so on....
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I was truly deligthed to read your very kind review and so pleased that Sven took good care of you on arrival.
We all hope to have the pleasure of welcoming you back when you are next in London.
With very best wishes,
Nathalie Seiler-Hayez
General Manager
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As luxurious and well throught through as you would expect, but the shower door leaks. For a price nudging £500 per night, you could do without puddles in the bathroom.
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I was so very sorry to read of your experience with the shower and rest assured this should not have happened and has been addressed.
I hope you will allow us another opportunity when you are next in London and if I can ever be of assistance, please do let me know as it would be my pleasure to assist....
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This is my third stay at The Connaught Hotel in the last three years, and each time continues to impress.
I can be a very picky, detail oriented, demanding woman. Not an easy guest, to say the least. However, The Connaught's wonderful team - from Clement Fabiana Reception Suprvisor at the front desk, to the concierges Andrew and Corrado, to...
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Reviewed 31 March 2008
Reviewed 2 May 2009
Thank you so very much for your review. I was truly delighted to read your very kind comments and hope we shall have the pleasure of welcoming you back to your "London home" again soon.
With very best wishes,
Nathalie Seiler-Hayez
General Manager
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The location is perfect, right by Mount Street, definitely one of the most charming streets in London. Close to Bond Street if you want to go shopping, or alternatively, not far from Oxford street (more to the North).
I recommend this hotel and strongly advise you to try the cocktails at the bar... Great meeting place.
Business friendly, but also...
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Thank you very much indeed for taking the time to write a review and your kind comments are very much appreciated.
We hope we shall have the pleasure of welcoming you back again soon.
With best wishes,
Nathalie Seiler-Hayez
General Manager
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My husband and I stayed at the Connaught in March 2012.
The room was gorgeous, the bar was fun and the restaurant was out of this world! The location was spot on, being a short and easy walk to all the shopping you could want.
We ate at Helene Darroze on one of our nights at the hotel and both...
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Thank you truly for your very kind comments which I have shared with all the team.
With very best wishes,
Nathalie Seiler-Hayez
General Manager
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This review is based on afternoon tea only. I was taken for afternoon tea here this week. It was a beautiful surrounding and lovely service however the food was lack lustre. Sandwiches average and extremely small. Scones nice but a mean portion of their celebrated jam. The cakes were not to my liking and very sickly and quite frankly not...
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Firstly, please accept my apologies for the delay in responding to your review. I was truly sorry to read of your disappointment with the food served and hope in time you might allow us another opportunity.
Please do let me know if ever I can be of assistance as it would be my pleasure,
With best wishes,
Nathalie Seiler-Hayez
General...
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My 2 daughters and I stayed in The Connaught for a weekend starting 20/04/2012. From the moment we stepped out of the taxi to the time we left, the attention we received was the best I have ever experienced.
The food was excellent and our room was beautiful. Having stayed in The Dorchester on our last trip to London (another...
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Dear Esther,
I was truly delighted to read you had such a wonderful stay with your daughters and we all look forward to welcoming you back again soon.
With very best wishes,
Nathalie Seiler-Hayez
General Manager
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