Wow, I've never stayed at The Dorchester Group Hotels, but have, of course, visited many times, the various locations-The Bel Air, 45 Park Lane, and the Grande Dame, The Dorchester! I can't tell you how disappointed I am with the rooms-everything is so old, I'm not sure my Grand-mother would have liked it here! The rooms need a complete redo... More

It was very unfortunate that our itinerary in Europe allowed only a night stay in this hotel in the heart of London, however, a day was long enough to become one of the hotel supporters by its ‘grace and comfort’. In addition, the friendliness felt at the reception was unforgettable. Although the Hyde Park side rooms were fully booked, ours,... More

We stayed for one night and I must admit when we arrived we were expecting nothing as goods as the savoy where we normally stay. But the place is so much more relaxing and friendly and the promenade is probably the best breakfast experience I have ever had. Only downside would be the prices as some a little kick in... More

The hotel is amazing the service and friendliness of all the staff is exceptional. You are made to feel very welcome and nothing is too much trouble. You are treated like an old friend and all front desk staff and concierge seemed to know our names within an hour of arriving. Thank you, we will be back. More

Staff very helpful from beginning to end. From service calls to check our booking, instructions when we got lost in Hyde park (it was a lovely day and we thought we would walk) and the extremely courteous welcome when we arrived. The selection of teas was overwhelming but the advice from the waiter was spot on. Infact everything was sublime... More

We came for dinner and I have to say it was a very enjoyable few hours. The food was excellent and the waiters really made us feel special. The service was impeccable and the recommendations for the options were spot on. Often in some of the high end establishments you get the feeling the service is false but here the... More

The stay begins with an extremely nice welcome.  Professional and cordial.  Receptionist escorted me to the room. Showed everything.   Room: fruit plate with mandarins, peach etc was waiting in the room. Also pack of Dorchester chocolates. Beautifully decorated room in not too bright colors. Bose music system. Bang and olufsen tv. Queen size room was not large ca 25... More

Great service enjoyed myself and it was my birthday and they acknowledged that which was nice.Spa nice and three different dining experiences. Only issue was that on booking they failed to tell me that I needed to give them a four hundred pound holding fee two hundred per day!!!! More

just returned from the dorchester hotel where we spent 4 wonderful days. the hotel is truly beautiful as are the rooms. the promenade and lobby are magnificent.our english breakfasts and afternoon tea were outstanding.the location of the hotel was literally minutes from everywhere we wanted to go. as for the staff- every concierge was wonderful,including the 2 pauls,stuart,harry,andy, and george.... More