I had to stay here as part of a course with work! I had to wait 30 minutes for a table, once seated I waited another 20 minutes to be served and then another 30 minutes for my food to arrive!!! 1 hour 20 minutes to eat!!! I ordered dessert only to be told it would take 20 minutes, even...
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I have stayed at this hotel a number of times recently but have to say that I will not be returning. On my last visit they informed upon arrival that they have no rooms available and will have to move me to another hotel. I argued for 10 minutes and they eventually 'found' me a room but others were being...
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I stayed at Raddison Blu Kenilworth for three days in May 2012. The reception staff were nice, polite, and helpful. There is only one elevator, and it has a maximum capacity of maybe five or six people, and it is very slow.
The room was tiny and looked a bit run-down, ugly, and depressive. However, the bed was comfortable enough,...
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Dear Reviewer,
Thank you for your candid comments.
I am really sorry for your dissapointment in our hotel. I would have hoped you had mentioned to me directly so that corrective action could have been taken to avoid its recurrance, and for this to be investigated thoroughly.
My email is allooh@radisson.com
Sincerely,
Hasnain N. Alloo
General Manager
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Stayed at the Raddison Blu Kenilworth London overnight on Saturday. Was a little concerned given some of the reviews, however the room and common areas were all of a reasonable standard. The only gripe perhaps is the poor soundprrofing between some of the rooms, however this is probably due to the age of the building and layout, also the shower...
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Dear Guest,
Thank you for your candid comments following your recent visit to the Radisson Kenilworth Hotel.
I would welcome you to contact me at the hotel via Guest Relations so that I can investigate the matter further and ensure that corrective actions are taken hereafter. I am however glad that you enjoyed your stay overall and look forward to...
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We chose this hotel based on reviews from this site and others - it got better reviews than the five star hotels in the area. The hotel lived up to all our expectations. We were in London for a long weekend to celebrate a birthday, see a show, do some shopping etc. We booked direct with the hotel on a...
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Dear Guest,
Thank you for your endorsing comments about our hotel!
Behind the striking Edwardian exterior of the Radisson Edwardian Kenilworthis a stunning four-star hotel that offers an pleasant experience at an affordable price. Our bedrooms are at par for space with most London hotels and well-lit; offering flat screen televisions and free Wi-Fi as standard. The bathrooms boast Sicilian...
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A truly delightful stay in a gorgeous hotel a stones throw from Tottenham court Road.
Was met by a cheerful and helpful reception staff. Mohamed in particular was courteous and made us feel expectationally welcome.
The breakfast the next morning was the only problem, the staff at breakfast said we had to pay extra for it when it had already...
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Dear Guest,
Thank you for the gracious review following your recent visit to the Radisson Edwardian Kenilworth Hotel.
I consider our hotel to be very fortunate to have some very nice people working, who will always delight you with new ways to ensure you are comfortable in this new city!
Also, I make a note that you have complimented the...
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Recently stayed three days for business, perfect location, good bed, and one of the nicest staffs I have ever dealt with, nothing bad to say at all.
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Its fantastic that you enjoyed our hospitality and found the location of our hotel to your convenience.
I am sure there are plenty more areas that you are able to visit on your next trip to London.
Sincerely,
Hasnain N. Alloo
General Manager
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This hotel is a great value for London--extremely well-located, clean, with top-notch service. Those who complain on this site regarding the smaller rooms, or odd room arrangements, are clearly looking for a big American style chain experience. They are being unrealistic. Yes, it was a challenge to find a place in our standard room for our two big suitcases and...
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Dear Guest,
Thank you for choosing to stay with us at the Kenilworth Hotel, we are very pleased you had an enjoyable experience. Thank you for complimenting the services and vast list of amenities we offer our valued guests.
The team and I look forward to meeting you again on your next visit.
Sincerely,
Hasnain N Alloo
General Manager
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There are some good things about this hotel - free wifi, location is decent (about 3 blocks from tube stop), near the British Museum and other attractions, free water when you check in. And there are some problems - FOUR POUNDS FIFTY for a cup of crappy coffee upon arriving on an overnight flight??? A 1970s era blow dryer bolted...
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A perfect hotel in the center of the city. Friendly, good restaurant, and a very helpful concierge (Colm). We had a superior-room with view to the backyard (402). The bathroom had a perfect functon, very good beds and enough space. Much has been done with the hotel, but the windows were old and wind came into the room. MUST DO...
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