The staff were friendly and efficient from the moment we checked in. Although we only stayed for one night, we had several examples of staff "going the extra mile" to assist. We were given a large and accessible room. Although on the ground floor, it was quiet and very comfortable. The only down side was a blocked shower drain. Good... More

Rooms clean, but small (even by European standards). Our adventure came when we arrived late at night (around midnight), checked in and tried to take a shower. The shower head flew off the wall, and the water started spraying everywhere in the closet-sized bathroom. Staff said they couldn't change rooms at that point because there were full, but called us... More

Where should I start to ensure this review is fair and balanced? My stay at the Euston Square hotel was business not pleasure and paid for by my employer. First appearances in the lobby were favourable. Clean lines, minimalist and boutique just as advertised. However, as other Reviewers have noted the initial response from the reception staff was, shall we... More

Stayed here overnight and found the staff to be extremely friendly and helpful. check in was quick and easy. The room wasnt great, this place needs a big injection of cash to get it into the 21st century, It has the feel of a 1970s type hotel. However, the room was clean and the bed very comfortable. Close the blinds... More

We arrived in the afternoon very hot, no aircon working, i complained but got a negitive result .We r refurbing the hotel was there answer. rooms r very small and noisey sirens all nite, and restaurant was closed.we had to eat at a little pub around the corner. We will not recomend to any travellers we no.

Stayed here for 6 nights in April. I will start with the good: Location, close to Euston Station, Warren Street Station, and an easy walk to Tottenham Court Road and on to Oxford St - We easily made our way around the city from this location. There are a few pubs and some good Indian restaurants about a 5 min... More

I was having difficulty printing my train tickets and amol at the front desk was fantastic with his assistance. Would recommend this premier inn very helpful staff would stay here again also for the location garry & Shelly

I stayed on a business trip as it was near Euston station but that is all I can say that is positive part from clean sheets. They didn't have my booking and dismissed me until I produced a confirmation email, they still could not find my booking and told me the hotel was full, they then came back to me... More

This was the first hotel we stayed in when we reached London on our Europe trip last month. They took our bags as we couldn't check in until the afternoon, although most hotels will do that for free anyway now. The staff were nice enough but a bit disinterested. The rooms are quite small and it could probably do with... More