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Novotel London St Pancras

4.0 of 5
100-110 Euston Road, London NW1 2AJ, England
Hotel amenities
Novotel London St Pancras
Ranked #230 of 1,070 hotels in London
4.0 of 5 stars 1235 Reviews
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1,235 reviews from our community

What travellers say about this hotel
  • Kings Cross(37)
  • Very good(25)
  • British library(19)
  • Executive room(12)
  • High floor(10)
  • Great view(9)
  • Internet access(7)
  • Friendly and helpful(5)
  • Full english(5)
  • Clean and comfortable(4)
Traveller rating
    372
    601
    188
    46
    28
Only show reviews for Family (160) | Couples (443) | Business (259)
Date Rating
Liverpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 24 May 2012 NEW

Stayed in April 2012. Pros * Very close to Euston and St Pancras, plus tube lines * Near British Library * Close to pubs Cons * Was being done up so reception was a bit untidy * Had two teabags in double room - had to ask for more which were grudgingly given. * Fire alarm went off while we... More

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Melbourne
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW

We stayed 1 night in a superior twin room. I chose this hotel as it was so close to St Pancras train station for the Eurostar. We arrived a couple of hours before check in. Most hotels I’ve stayed in are happy to let you have the room if it is ready and you have given them warning. Not this... More

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Manchester
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW

Yes the hotel is having a refurb but I found that had no impact on my stay. I arrived and Antonio on the front desk checked me in. I have to say he was excellent. I asked for a nice room as I am very fussy and he delivered. I assume he was confident because all the rooms are nice.... More

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See 2 more reviews by Melody1076 for London
Belgrade, Serbia
1 review
4 of 5 stars Reviewed 22 May 2012 NEW

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Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 21 May 2012 NEW

The hotel is undergoing a major refurb so there are no facilities available and the restaurant is fairly restricted. However service was very good under difficult circumstances, Thought the hotel could have thrown in a breakfast as part of the room rate due to the building disruption. More

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Pino Dispinseri, Manager at Novotel London St Pancras, responded to this review
22 May 2012

Dear guest, thank you for your mixed review. Please accept my apologies for any inconvenience the renovations may have caused to you. We are currently improving the product in our hotel whilst trying our utmost to minimise the impact this has on our guests. I am satisfied to see that you were pleased with the customer service our team delivered... More

York
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

Stayed here for one night on a Saturday. Arrived early for check-in and room not ready, but helpful staff did the admin and stored the luggage. The building is being refurbished at the moment, so the public areas are partitioned off, making it a little cramped, otherwise I would have rated the hotel a notch higher. Room was quite spacious... More

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See 4 more reviews by TazYork for London
Michael Vocal, General Manager at Novotel London St Pancras, responded to this review
22 May 2012

Dear guest, thank you for your feed back. I hope the refurbishment wasn't much of an inconvenience during your stay. I am glad to see that you enjoyed your room and that your stay overall was pleasant. I look forward to your next time in London! Kind regards, Michael Vocal, General Manager More

Norway
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW

This hotel is close to St Pancras and Euston train stations. Kings Cross is just around the corner aswell. Nice rooms and helpful staff. Some ongoing building work but not much noise. More

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Michael Vocal, General Manager at Novotel London St Pancras, responded to this review
22 May 2012

Dear traveler, Thank you for your positive comments about our hotel. We hope to see you again very soon! Kind regards, Michael Vocal, General Manager More

A TripAdvisor Member
Birmingham
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

Stayed at the hotel overnight for a day out at Lords. The re-building work was in full swing but the staff coped with this well and were courteous and helpful. I had one of the new rooms and this was very impressive. I had a greatly discounted rate so it was good value very convenient for Euston or St Pancras.... More

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Leon Hachuel, Manager at Novotel London St Pancras, responded to this review
22 May 2012

Dear guest, It's great to see that you enjoyed our newly refurbished bedrooms! Thank you very much for your comments relating to our team, they will be very happy to hear about them. We look forward to your next visit. Kind regards, Leon Hachuel, Rooms Division Manager More

los angeles, ca
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 20 May 2012 NEW
2
people found this review helpful

The title of my review says all you need to know. If you read nothing else in my review, just ask yourself if you want to be exposed to fresh paint fumes and carpet chemicals while you are sleeping, and make your decision to stay or not to stay based on that fact alone. This review is specific to May,... More

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Preston, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 May 2012 NEW
1
person found this review helpful

Arrived a couple of hours too early for "check-in" but we completed the paperwork and the staff kindly agreed to store our luggage whilst we went off to explore London. Similarly after check-out, they kindly held our luggage for a few hours whilst we did some final sight seeing. The room was clean, comfortable and well equipped. Hotel is perfectly... More

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See 2 more reviews by Andrew S for London
Leon Hachuel, Manager at Novotel London St Pancras, responded to this review
22 May 2012

Dear reviewer, Thank you for your positive review. I am happy to see that your stay in our hotel went well and hope that you enjoyed the city of London. I look forward to seeing you again soon! Kind regards, Leon Hachuel, Rooms Division Manager. More

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Additional Information about Novotel London St Pancras

  • Accor London St Pancras
  • Novotel London
  • London Novotel
  • Novotel London Euston
  • Novotel Euston
Address: 100-110 Euston Road, London NW1 2AJ, England
Price range (per night):* RM813 - 913

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