We had room #10, which is ground floor fronting on Bayswater Rd. Some traffic noise. Staff very nice. Twin beds worn out and lumpy. Plain decor, but adequate. Token-operated washer/dryer in basement. The kitchen was nice to have, although we never actually cooked anything on the stove. We ate carryout food from grocery stores and restaurants in the neighborhood. Since... More

I really, really wish I could give this aparthotel a better rating. First, the good: Great location with Paddington Station and an underground station very near. Also, Hyde Park and Kensington Gardens are very close by. The reception staff were friendly, effective, and helpful. The apartment was reasonably clean when we got it and kept clean by the staff. On... More

My wife, niece, and I stayed here 4 nights in April. We first checked in and were "upgraded" to a larger room on the 5th floor. It was quite large but very rundown and in need of remodeling. We requested a change the next morning and were offered the room across the hall, which was the same size and layout,... More

We have stayed in one of the flats on the 5th floor for 6 days. Internet available in lobby free of charge but no wifi in flat on 5th floor. lift goes up to 4th floor only however the flat was big .Friendly and glad to assist stuff . Hotel needs some improvements in lifts ,water system -noisy-and wooden floor.... More

We have stayed here 4 times when we visit London. It has a great location, close to Paddington and Lancaster Gate tube stations. Just North of Kensington Gardens and Hyde Park. This is a well priced hotel. The rooms are clean with a kitchenette. The hotel has been in stages of remodeling so the apartments are getting nicer. The staff... More

I was disappointed with the quality of this hotel given the price. The hotel and the room we were in looked in need of a lot of renovation, repair and painting. The room itself was far too hot, despite the window being wide open and it being April! There is no elevator to the 5th floor so make sure you... More

Great location, but... this is a very run-down one star hotel. Our room looked like it had not been renovated in 40 years. For example, there was a huge hole in the wall beside our bed. Not recommended! Note: don't use the phone. They will charge you a lot of money, even if you use your own phone card. More

Having booked as cheaply as possible on the web our expections of room quality were low, so we were pleased to be informed on arrival that we had been upgraded to a refurbished room (possibly because we were staying for a full week). It suited us perfectly, a ground floor one bedroom apartment just off the lounge. Everything worked, the... More