Don't be fooled by the photographs of this hotel - it is very worn and very cramped. We booked a triple room for 3 adults. The first room they showed us had damp patches on the wall and ceiling. Only 2 standard beds and a put-u-up bed. When we complained, they changed the room but this still only had 2... More

Had booked triple room for three adults and promised three standard single beds but found room smelly with damp and mould on wall plus only two standard beds and a zed bed. Complained and got shown cleaner room but again not three standard single beds but were promised alternative room would be available on the following morning with all standard... More

service quick and friendly, got the room as asked for 3 adults, was big enough. clean facilities, breakfast good and with varieties, engl.br. surcharge 4BP, but continental sufficient. location excellent for metro and paddington station for Heathrow airport.

I am compelled to write to see if this has happened to anyone else who has thought of (and thought better of) staying here. I booked a room way back in December for a one night stay as part of a Christmas treat to see a show with my girlfriend. It was a non-refundable room, although as soon as I... More

I found this hotel to be good located, just a few hundred meters from Paddington station. Also walking distance to Oxford Street. no havy traffic around so you could get a sound sleep.I Have no remarks about the the service.

£97 per night for so called executive room through booking.con. Bed has a bow in the middle luckily I was on my own. Bed linen well wore. Decor looks like something out of the 50s. Smell of (I presume) a dead mouse in the bathroom. TV channels are freeview but have poor reception so you don't get very many channels.... More

We arrived back at around 9pm and found the room to be very cold with curtains wafting around due to the poor insulation / fitment of the windows. We put our shoes along the bottom of the curtains to jam them onto the window sill to try and stop the curtains wafting around and get some heat in the room... More