Where to begin.. The hotel charged me for a room they said i didnt need to cancel.. i ended up paying £150 for a twin room i didnt use .. only after they tried to take £1150.. yes £1150 out of my account. Which meant i could not use my card all weekend.. The hassle is still on going.. I... More

The room was clean but I did not like being in the basement as a single female. I did find that the bed was quite rickety as it was collapsable and I was chilly in the night as there was only a sheet and a couple of thin blankets (no duvet). A little bit of tidying outside the window would... More

- room small and noisy. - room located next to the reception (really, the door next to the reception...). You could hear everything happening there... - no windows and no fresh air available, I couldn't breath in the room... - poor standard of cleaning; - location not convenient (15 minutes walk from the tube); - breakfast was dreadful, toast and... More

You get what you pay for at this hotel, it is the cheapest around, it has what you need. Rooms are small ensuite tiny, carpets could do with replacing and the proprieters dont speak great English. The breakfast is mad they offer you Egg and Beans, whats all that about??, Ive heard of Full English and continental but not Egg... More

Booked this hotel last minute as attending a conference at Kensington Olympia. We saw the reviews after booking and were terrified about what we would find on arrival. Although it was a 15 min walk from Earls Court tube, it was easy to find and only two mins from Olympia. The hotel was clean and the staff friendly. The room... More

I have been in London plenty of times but.... this was a very annoying experience. 1) They say 10 minutes from the tube but it is at least 20 if you don't run. 2) We asked 2 separate beds but they seemed army cots always trembling when turning during the sleep. 3)Where is the tv remote control ? 3) Toilet... More

Hotel is quite out of the way and difficult to get to. The reception staff as previously mentioned do not speak fluent english. The rooms were fine. Size just about adequate as we were only staying one night. View from window looked out onto a poorly kept garden filled with rubbish which could have been made into a lovely terrace....... More