Enjoyed our 3-night stay at this hotel en route to Paris. Check-in service was excellent and we even received an upgrade to an Executive classed room. Breakfast was good and the staff in the restaurant were very helpful. The location was excellent, an easy 10 minute walk to/from the station and 1-minute to Hyde Park. Having enjoyed the locale and... More

The beds are excellent and the rooms are large by London standards and very comfortable and recently renovated.Staff are lovely and helpful and location is terrific. Nice neighborhood with good restaurants and delightful English pub. Breakfast is fine. My only criticism is the wifi service which is at best patchy. It is very, very slow. If you are a business... More

I was more than pleasantly surprised with this hotel. Excellent value with the most comfortable bed I've ever found in a hotel - and I am fussy. Bedding was lovely and the bathroom was great. Minor downside is that you can hear doors slamming if people are thoughtless enough not to close them properly. Not too loud however so please... More

We booked this hotel over booking.com based on its description and the information that they had recently renovated the entire hotel. The hotel stank of cigarette smoke in the reception area. Our room was cheap looking and we both instantly noticed strong chemical smell which intensified in the bathroom. The mattress was so soft that we almost rolled together it... More

This hotel was recently renovated. Decent sized rooms, reasonably appointed, with attractive furnishings. The bathroom had a large shower with rain shower head, but no bathtub, which was to my liking but may be an issue to some. There is a safe in the room and ample power outlets, although no continental socket. The breakfast is basic, and good. Those... More

Staff is helpful and fiendly. The hotel has been renovated recently, the rooms are modern (although a continental electricsocket is lacking) and clean with excellent beds. As in other hotels in London, I would not recommend breakfast. More

I choose this hotel because of its high rating at booking.com... but I realized the rating in a commercial site isn't always so trustworthy... The hotel's service is nice, the room is clean. The bed is somewhat wabbly, probably because it's old. The breakfast is included, but once you looked at what and how little they serve, you'd want to... More

Wasnt expecting to stay here was a total shock, beautiful !! my boyfriend actaully proposed to me on this night so was all secretly planned, we got updaged for free as he told them he was getting engaged. the room was ammaazzinnggg !!!!! recommend to anyone. the room we stayed in is better than the pictures on there website. Happiest... More