Mc Donalds give you free internet...why in the name of sanity...( could only be GREED)....does a 5 star hotel charge 25 GBP for the use of internet....they have taken 500.GBP for accommodation. A fantastic Breakfast...the best in town. Very charming breakfast staff. They charge for every "nickle and dime " they can...its only greed that does this. Great location.

As an update to my December 9th 2012 review in which I stated that a renovation was due, it has now finally happened. I have been back twice during January 2013 but my last stay 29-31st May was a good surprise. Although the reception and bar area was "under construction" my stay was as usual very good. You would not... More

I stayed here with my mum and sister for a couple of nights last month - we had a relatively comfortable stay, but definitely no where near a five star level. They are undergoing renovations which are much needed. Upon arriving the renovations in the lobby were like a complete rebuild and the temporary entrance was incredibly awkward to find... More

I waited a month before writing this otherwise I probably have given the hotel a 1 or 2. Every day we were there we thought about how to write up our stay, we never do that at other places. We stayed at the Sheraton for 6 nights and had 3 rooms during our stay (should have had only one)so we... More

I chose this hotel for the location but mainly as a surprise for my husbands 60th birthday. Very disappointed. I travel the world and stay in many hotels of various Star Ratings. For a 5* I found this hotel very disappointing. Even trying to find the Main Door and Reception was a challenge! The room was small, albeit clean, but... More

I had a wonderful stay right in London during a busy weekend! The Sheraton Park was an excellent choice for the Knightsbridge area even though they are currently updating and doing construction. I would imagine it difficult to find a more convenient location and such nice amenities? I came for a very short weekend to see the UEFA Cup Final... More

We utilized Starwood points to stay in this hotel. The location was excellent, very near the"tube." We were a bit surprised by a MAJOR renovation when we arrived Nothing had been noted in advance. The hotel personnel were very accommodating, especially the small bar staff, concierge, and the elevator door coordinator. The room was very nice with a beautiful view... More

This hotel was undergoing major renovations upon arrival, however, the location, the room and staff attention made it worthwhile. With Nicholas Harvey store right next to the hotel, the Knightbridge metro followed by Harrods, this hotel is an excellent stay. Once renovations are complete, I am sure it will be at it's best. Our room offered a great view, with... More

Stayed at this property for a business trip for 3 nights in May 2013. Great location, helpful staff, very nice rooms. The hotel is undergoing construction so the lobby is closed, and customers are routed around the construction area for check-in and to go down to the gym, which was small but adequate. Dined at the bar one evening, which... More